Setting Up And Using My Toll Free Voicemail

I still remember the day I decided to use toll free voicemail system

. I didnt know my decision was wise or not. My job demanded certain things that neither my landline phone nor my cell phone could provide. I am in-charge of customer service of a store and I want none of my clients to go unattended. My clients call me at any time of the day with their questions and queries. It was impossible for me to answer their calls all the time and if their calls keep going unanswered that can have a negative impact on my job. On the suggestion of a friend I decided to use toll free voicemail service, so that my customers could leave a message when they cannot talk to me directly and I will reply them back.

Setting Up My Account

I was confused and worried. I thought setting up an account is an elaborate process and a team of technicians will visit my place to set up my account. But I was surprised when my virtual telephone service provider explained me how easy it was to configure my service either online or on the phone. I simply followed few easy instructions and my toll free voicemail system was ready to use in no time. I never imagined that setting up a new account can be such an easy and simple thing.

Managing My Account

Managing my account is equally simple. But it gives me a perfect professional edge. My customers are now greeted with a perfect professional greeting. I can also customize my greetings according to my need like, unavailable greetings-this will play when my caller is sent to voicemail, after-hours greeting-this greetings will play after the usual working hours. I receive an alert as soon as a new message arrives in my toll free voicemail box. It also sends me a notification for missed call. Now I also have the freedom to replay, save, delete, reply, forward, fast forward, rewind and even skip messages in just few seconds. WOW!!!

Now I Am More Organized

Now I can listen to my messages from my email and also have the option to convert it to text and read in an email. Integrating my Microsoft outlook with my voicemail is also quite simple. Now I can just sit and answer all my emails, my voicemails and my official mails from one place. My toll free voicemail system also gives me the flexibility to create multiple voicemail boxes using a single voicemail account. So, I remember a single voicemail account details for my official as well as personal needs. This helps me stay more organized. I dont waste time in checking multiple voicemail accounts. I just check one and am sorted.

Toll free voicemail has made my life simpler. None of my customers call now goes unattended. I know I made the right choice that day and today my communication system is the strength of my success.

by: Kevin John

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