Shenzhen Dongjin Enterprise Unified Communications Platform Solutions (map) - Unified Communications

A problem Mostly small and medium enterprises in which the industry is full of industry

competition in the market more, the market changes fast, highly competitive, therefore, SMEs need to have a lower operating cost, flexible means of operation and rapid market responsiveness. But for most small and medium enterprises, cost control, marketing, corporate response capabilities will be Communicate System constraints.

Business communications are generally divided into data communications and voice communications, data communications applications include Email, IM, and business systems (such as CRM, OA) and so on, through the IP bearer network, such as LAN, WAN, etc.; voice communications were established traditional PSTN network, using PBX switch.

1, PSTN-based voice communications with high communication costs, and difficult to control.

Exchange system is based on the PSTN circuit-switched mode, but if Road exclusive communication channel, allows communication with higher costs. According to statistics, in the high growth stage of small and medium enterprises, the total voice traffic of about 70% of its total business communication costs on average about 40% of operating costs for the enterprise branch offices and more dispersed, the cost of voice communications will be higher, therefore, small and medium enterprises need low-cost voice communications, especially long-distance voice communications.

2, communication is difficult to form a unified management system.

PSTN switching system based on high stability despite, but because the structure of the closed system, making phone users in the communication terminal is difficult to effectively carry out the reasonable control of the communication, so the lack of unified business communications system planning, it is hard unified communications strategies, such as the number of norms, Hua Fei control and management of out of control leading to rising costs. Therefore, SMEs need simple and effective and efficient means to control communication system.

3, communications system for enterprise business support is weak.

Present, based on data business applications of information technology is already quite mature in the small and medium enterprises, such as Web, Email, CRM, OA, etc., thanks to IP technology is simple, open, flexible edge, these applications support the enterprise's most business, but in business development, customer contact, technical services, businesses are often the most used voice communication, voice communication systems as the existing structure of closure, poor integration, and enterprise business systems is difficult to achieve interoperability, resulting in business expansion of automation is not high, to compensate for the deficiencies of traditional communications systems, enterprises often need to increase the number of human and material resources, and ineffective.

II solution Shenzhen Dongjin Communications Technologies Co., Ltd. for small and medium business needs, using East into the company's voice switching and media processing technology accumulation, a set of converged communications system solutions for SMEs, its functional structure as shown below follows:

Figure 1 Converged communications system solutions for the use of media processing technology, through the Internet to exchange their existing TDM network and data local area networks together, give full play to advantages of different network technologies, to meet traditional voice switching business, based on the formation of unified and intelligent business communications applications, such as intelligent routing long-distance, conference calling, Internet fax, unified messaging, voice mail, call forwarding, etc. help enterprises to reduce communications costs and improve communication management, communication systems and services to promote the organic integration.

Through the integration of the East into the communication system, to build an open, multimedia communications platform, the platform connecting corporate managers, customers, employees and Cooperation Partners, business or application, various resources will be integrated in the enterprise business processes, promote enterprise customers and partners with effective exchanges and communication, increase the level of collaboration, and reduce operating costs.

by: gaga

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