Technical Support For A Variety Of Dell Devices

Dell offers many different types of support for their customers

. From setup issues to technical support they have a team that is available to help their customers. For example, if a customer is unavailable to work the DVD drive on their computer calling your Dell tech support is the best way to go about figuring out how to use it. When it comes to your pc and the issues technical issues you may have with your pc there are a couple ways to go about getting support so that your computer is running the best it can.

The most basic way to receive technical support for your Dell computer is phone tech support. Phone tech support works by simply calling the technical support number located on the information you received with your computer or online and speaking with a pc technician that will talk the customer through fixing issues remotely over the phone. This method allows the customer to actually fix their own computer by following instructions given over the phone. Many people find this to be the method they choose to fix issues with their Dell because questions can be asked and the customer actually can get some insight into why the problems occurred and learn how to fix it. Technical support over the phone is available from MyTechHelp 24/7 by calling 1-877-293-1197.

For a person who doesnt know their way around their computer or just cant figure out exactly how to go about fixing their pc with someone speaking directions over the phone there is an alternative know as remote tech support. Remote tech support is a method that customer service representatives can use to actually take over the customers computer no matter where the customer is located. The customer can sit back and watch as the customer service representative remotely connects to their computer and fixes the computer problems for them. The customer can actually see their mouse moving on the screen as the customer service technician does PC repair. This method tends to be used when the issue cant be resolved over the phone by the customer.

Another method that works well for people who dont want to call in and get support and are internet savvy using online tech support is a great way to fix pc issues. Tech support online can be found on the MyTechHelp website by scrolling to the bottom and clicking on support. A new screen will appear that allows you to choose whether you have a home computer or a company computer. Once you have clicked on the type of computer you are trying to fix, click on the tab at the top that says view more, on the drop down menu there is a tab that says contact tech support. By clicking this all the Dell technical support options will be displayed. By clicking on online tech support you will be brought up to a sort of chat screen that allows you to chat with a customer service technician that you can chat with and ask your questions to. This support is available 7 days a week, weekdays until midnight and 8pm on weekends.

Dell technical support has made there selves available in many different ways some of which are available at any time so that their customers are always able to use their pc.

by: Danom Rich

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