Tips for Efficient Infrastructure Management

Tips for Efficient Infrastructure Management

With limited time and staff resources, efficiency can be increased by strategic infrastructure management. Infrastructure management is an overall plan that puts into place sound policies to control all hardware and other human related facilities in a company so it can run efficiently. Managing infrastructure is about the interconnection of network, applications and hardware. As most management tools focus on one area, it is not always easy to know the amount of time that is being spent on each task. The following tips can help in efficiently managing your organization's infrastructure.

Carry out an evaluation Understanding your environment is the first step to efficient infrastructure management. You can ascertain whether the company is adhering to the standards for all its services and products. It is best to create a catalog of IT services so that they can be tracked.

Track tech support calls - By setting up a knowledge base, you can track problems that show up on a regular basis. It is a simple way to maximize technical support staff and further the efficient infrastructure management goals. A knowledge base and sound infrastructure monitoring keep you updated on configuration issues and enable the creation of a self-service site with solutions for common problems.

Automate processes and keep them consistent - Automating management processes wherever possible is a good practice to adopt. Tools such as an active directory can categorize people and equipment into groups and apply standards and permissions to those groups rather than individuals. So whether it is configuration management or software upgrades, check and propagate changes automatically.

Deliberate before adding devices - Once an assessment is complete, servers with extra capacity can be identified. Instead of adding another server, consider other options like virtualization or consolidation of technologies.

Consider service-oriented architectures (SOA) - Without eliminating their legacy applications, midsize companies can migrate to systems oriented architecture (SOA) and still reduce the cost of integration. Identify the highest business priority, start prioritizing the components that need to be shifted to the to SOA first and then return to the concept of the IT service catalog.

Infrastructure optimization is not a complex process, but infrastructure needs to be managed efficiently because once a product is developed it has to be invariably looked after or maintained in order to survive long and strong. Management focuses on key problems in a systematic manner and incrementally improves the organization's capabilities. It is therefore very important that an organization has a very good and effective IT infrastructure management service.

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