Toll Free Service Benefits Of A 1-800 Number

Having a 1-800 number is very important for companies as this serves as their line of communication to customers

. All of the major corporations nowadays have their own toll free service because they need it for various reasons. A 1-800 number or a toll free number is a special type of line, almost alike the collect call, that allows the callers to contact the line and reach the called party without incurring any telephone charges. The telephone charges for the specific call will instead be diverted to the called party's bill instead. While that sounds painful for any company's accountant, it's a highly necessary service and a greatly recommended equipment for a company that would like to show great customer service.

A company with toll free service is allotted a whole set of benefits that can be maximized and used to their advantage if only they know how. These benefits can quickly help them collect more customers as well as open potential markets. Benefits like:

Marketing advantage

Increased customer service

Increased call rates

Stabilized company image

help to make a company's operations easier and more profitable.

A company with toll free service is provided a high level of marketing advantage. For a very expensive system, customers always assume the best for companies that can provide the highest technology and the easiest customer service. In a phone directory, people are bound to choose a 1-800 number over a local phone number knowing they'd rather save the bucks for a cup of coffee.

Customers love being treated well. They believe they are always right and for a business, that's usually the motto. Toll free services helps the company to provide customer services to people in an easy way. These 1-800 numbers can be redirected to different departments and service providers also attach additional features like call holding and call screening for the company and customer's benefits.

With great service and effective marketing comes more customers. When news gets out about the company and their toll free services, chances are, people will call and there will be a great increase from the usual local phone rates to the rates after toll free numbers have been set.

Only big, stable companies that aim to be working alive and well for many, many years have toll free numbers and apparently, people know that. When a company owns their own 1-800 number, they are seen as stable and reliable companies who wish to take care of their clients for a very long time.

Log on: http://www.customtollfree.com/ for further information.

by: Megan Andersen

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