Top Phrases That Sell Like Crazy
Earning ones living mainly through sales talk is an admirable and enviable job to have if you can be sure that youll always be good at it
. Otherwise, your income level would be as erratic as that of a teenager trying to make his way into Hollywood some days are good but most days are bad.
In sales, you need more than having the right knowledge and the right attitude. The most significant thing to have in sales is in fact the ability to talk the talk. And there are just some phrases that you cant EVER say.
Learn about what to say and what not to say in order to make your clients happy instead of inadvertently antagonizing them.
WHAT YOU SHOULD SAY
These phrases just dont sell like crazy they can also ensure that your customers will keep coming back for more!
DO YOU KNOW THAT THIS ITEM IS ON SALE?
Dont be so greedy. If youre aware that one of the items that your customer has his eye on will be 20% off in a day or two, urge him to wait till that time so he can benefit from the discounted price. One item sold is still one item sold even if its 20% off and if its whats going to keep your customers coming back then a little discount is surely worth a lifetime of loyal customers!
WHY WONT YOU LET US SHOW YOU HOW IT WORKS INSTEAD? GIVE IT A TRY.
Letting the customers know what your business is all about firsthand is a great way to sell your product and ensure their return. This is a very customer service oriented phrase and lets your clients know that besides wanting to sell your products, you really want to help them through use of your products as well. Thats why most big companies provide free consultations and free trials. And the size of your company shouldnt matter. Give away something for free and youll surely get something in return.
HEY THERE, ___. HOWS YOUR WIFE?
Or something to that effect. Showing your clients that you care about their lives that you care enough to remember their names, their occupations et al is one surefire way to obtaining customer loyalty. And this may be quite a manipulative thing to say but showing care and concern for your customers will also hold them back its called guilt from buying from any of your competitors even if their products are much better than yours!
IF YOU CANT, ITS OKAY. I UNDERSTAND.
This phrase lets your clients know that you wont be pushy at all unlike most of your peers. And the funny thing is, theres a strong possibility that they CAN buy your product if they wish to. And since youve given them an opening to end the discussion, theres also an equally strong possibility that they WILL buy just because you were so nice. So yes, good deeds do still pay off.
WHAT YOU SHOULD NOT SAY
Its much easier to deliberately turn away clients than attempting to make them happy. When youre selling something or anything make sure that you stay away from the following phrases:
WHAT YOU NEED IS
Never attempt to say this if its your first time to meet a customer and youve only been talking to him for less than five minutes. Even if youre a hundred percent sure that you do have something he need, telling him that right away would make you seem too presumptuous and too focused on selling. Get to know the customer first!
TRUST ME.
This might just fall in the category of famous last words before you die or get killed. Would you trust a perfect stranger? So why ask somebody to do something you wouldnt ever do in normal circumstances? This may be a clichd thing to say but its really and unfortunately so for sales professionals true: trust is something earned. You cant just ask for it!
WE ARE THE BEST.
Even if what youre saying is true, that line is just overused that every time a buyer says, an alarm goes off in his head, indicating LYING, GLIB SALES PROFESSIONAL NEARBY. If its not true, dont say it. If its true, let the facts, figures and the product speak for itself.
by: Elijah Chai
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