Virtual Telephone Systems

A Virtual Telephone System Reduces Overhead for Businesses of Any Size

Business owners are constantly looking for ways to reduce their overhead costs and provide better services to their clients and customers. One of the simplest and most beneficial ways to do this is with a virtual telephone system as it negates the need for expensive hardware, reduces monthly or annual telephone bills and saves money on expensive upgrades required to keep up with technology.

No Expensive Hardware

A virtual telephone system is internet and cloud-based, meaning that business owners are not required to purchase and install any expensive hardware in order to get started. When using a standard landline service, business owners are often required to pay for the installation of additional telephone jacks and the monthly fees associated with adding new lines of service. Virtual phone systems, on the other hand, do not require additional telephone jacks at all. Instead, users will simply connect them to their existing office computers and enjoy all of the same features of a typical landline telephone with the added benefits of better organization and efficiency.

Reduced Telephone Bills

Regardless of the size of a business, it is generally helpful to have more than one telephone line for different departments or employees. For example, an internet-based business with 10 employees should have a main telephone line as well as departments for billing, shipping questions and general customer service. With a typical telephone company, a business owner would have to pay separatelyand often quite a bitfor each of these telephone lines. With a virtual telephone system, however, these rates are all rolled into one affordable monthly or annual fee that will definitely save any business money.

Technology Upgrades

With typical telephone service, newer advances in technology often create the need for business owners to pay for expensive equipment upgrades. Any issues that the owner runs into as far as housing, equipment and telephone system maintenance are also the owners sole responsibility and not that of the telephone company. However, since a virtual telephone system is primarily internet-based and requires almost no hardware whatsoever, all of the maintenance and upgrades are handled in the background at absolutely no cost to the users.

Features and Services

As part of running a business, owners will need access to certain features that boost productivity and promote better organization. These features include things like caller ID, call screening, voicemail by email, automatic operators and more. With a typical telephone service provider, businesses would likely be required to pay for all of these features separately, resulting in a large bill that is difficult to understand. With a virtual telephone system, all of these features are already included in the low monthly or yearly rates.

Saving money is an important part of running any business successfully, and a virtual telephone system is a great way to do so. By incorporating the cost of the hardware, maintenance and upgrades and even standard features and services into one low price, business owners simply cannot go wrong.

by: Mike Christopher

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