VoIP Logger records and logs the calls and stores the conversation in digital audio file. Each and every detail of the calls made over VoIP are recorded and stored by the software. Massive technological changes and working habits have made call recording and logging very essential in business houses using telephonic services extensively.
Call management and security software is used by the recording system where VoIP Logger records the calls. Most of the call logging software, which are used for call recording, mostly relies on the analog signals which use either telephony board or call recording adapter. VoIP is a technology used over the internet technology in delivering voice communication & sessions. VoIP can also be termed as IP telephony, broadband telephony and voice over broadband which is preferred by most of the business houses due to its bandwidth efficiency & cost efficiency. Many business houses which used the traditional PSTN have started to migrate to VoIP due to these features. VoIP helps in voice communication and data communication that runs on single network enabling the companies in reducing their infrastructure cost.
To record the VoIP telephonic conversations by their employees, these companies install call loggers and recorders. VoIP logger is one of them. It also helps in accessing the conversation in future as due to some reasons many important calls end pre maturely and some important parts of the call get lost in process which can lead to a loss of business and to avoid the problem of conversation loss, organizations need to install the mechanism which records the conversation with other details which can be retrieved later.
VoIP Logger system is a digital voice logger and recorder which also provide features such as counting the number of calls from each IP address, record the call conversations etc. Recorded calls can also be used as checkpoint which helps in solving future issues and concerns, if any. This also helps the business houses in archiving their business radio channels.
VoIP stands for voice over internet protocol which a telephony system used vastly by many business houses which employ telecallers who make calls to international client to market, sell or provide customer service to them.