Why Communication is Important

Why Communication is Important

Why Communication is Important

It is Extremely important to be able communicate effectively in all situations and relationships, business as well as personal, formally as well as informally. We've all had times at the workplace when we were not getting the information we needed in order to do our jobs correctly and effectively. And very often what is NOT said (rather than what IS said) can have a significant impact on the business at hand.

Employees need consistent, complete and correct information in order to feel confident, motivated, and ready to perform their roles. In "The Four Agreements", Don Miguel Ruiz offers practical advice on communication that benefits employees and managers alike: "Make sure the communication is clear. If you don't understand, ask. Have the courage to ask questions until you are as clear as you can be."

The following four tenets provide great behavioral guidelines for effective leaders, strategic and creative thinkers, or team members:

Be Impeccable with Your Word This one is so important that it's listed first. It's basically about not gossiping, which is a waste of time and energy. It also suggests that we "say what we mean" and "mean what we say, "in other words "practice what we preach."

Don't Take Anything Personally The reasoning behind this advice is the fact that we often get caught up in other people's moods, even though they usually have nothing to do with us. This can be a counter-productive drain on our energy.

Don't Make Assumptions This is where it's important to ask questions. We've all heard that "the only stupid question is the one not asked." Having a thorough understanding of the procedures is more important than being afraid to ask about them, and will actually be more empowering.

Always Do your Best This simply means that we're all human, and for various reasons we're not always going to be 100% as productive as we'd like, perhaps because we're tired or don't feel well. At these times we just keep trying.

Also, and in conclusion, if we follow the above guidelines, we'll probably feel better and will thus be more motivated and productive!

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