Why Use Feedback Tools?

Q: What Benefits and Results Can I Expect from Using "Virtual Suggestion Boxes"

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A: Youll Show that Youre Open toand Committed toContinuous Improvement

Feedback software tools allow your employees to reach out to you confidentially with their suggestions, feedback and ideas.

A: You'll be Able to Seeand SeizeUnexpected Opportunities

Most employees will look elsewhere if they feel as though no one is paying attention to their needs. Adopting well-designed feedback solutions lets people know youre listeningand helps you build the loyalty you need to increase professional success and desired results.

A: Improve Communication and Professional Relationships

Research shows that unhappy employees can adversely affect the customer experience by providing poor customer service. Life at an educational institution has the same parallels. Communication issues reveal themselves in employee satisfaction surveys, exit surveys, 360 surveys and almost any organization research measureregardless of organization size or industry.

A: Improve What You Do

Every day, we tackle the question, How can we improve what we do? The answer may include increasing retention and student success or, perhaps, boosting sales, focusing marketing, optimizing operations, and finding great people.

With feedback tools, you gain efficient and effective ways to capture the insight you need from the people who know your organization best: the employees.

Some facts about our recommended feedback solutions

and advantages over direct email or traditional online surveys:

* Anonymity is assured or the feedback provider can CHOOSE to share identifying information

* Method of information gathering is flexible it can be sent as a survey or incorporated into an email signature

* Choice of one-on-one or mass communication adds to flexibility.

* Optional blog style provides a perfect forum for issues that warrant ongoing dialog and input

* Ensure results can be kept private (password protected) or publicly accessible

* Feedback can be downloaded into a PowerPoint report, as well as Excel, Word and other formats

Lara is one of the most dynamic and creative individuals that I worked . Her knowledge, creativity, and customer service are unsurpassed. She always went above and beyond to make sure that I was satisfied as a customer. If it meant calls after hours or on weekends she made her self available. Lara is always looking for better ways to improve a process or to complete a task. I would recommend Lara for any project that requires the very best in creativity and execution.

by: Lara Fordis

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