Why You Should Outsource Medical Transcription Services

Medical transcription services are an essential part of numerous businesses like those in the legal field and especially those in the medical field

. These services in the medical field particularly take more specialized training beyond the ability to know how to type. Many individuals become certified in medical transcription in order to work in the field of medical transcription or they earn registered health information technician status. Experience and training are what make a provider that offers transcription services better than their competitors.

Why Outsource?

Taking the healthcare industry as an example, hiring a transcription service provider for your medical transcription services makes sense as it does take some specialized knowledge beyond what a records clerk or secretary can handle. In addition, error-free transcription from doctor or hospital notes is critical to provide a detailed history of patients, which can help in the case of lawsuits and the like.

It also makes sense economically to hire subcontracting transcription services rather than attempting to train an individual who may quit just a few months later for a better paying job or to pay increased overhead like sick days, vacation and taxes. Improvements to technology have made it easy to accomplish the dictation off-site and transmit them electronically.

What to Look For

Technology and medical procedures are constantly changing. Therefore, you want to ensure that the technical aspects and software are compatible between the transcription services provider and your medical establishment or can be made compatible with minimal effort and cost.

Look at transcription services providers that have the latest in dictation methods such as the ability of a physician to call in his dictation to a digitally recorded system, through a computer or even a stand alone digital recorded or PDA dictated notes which could then be transmitted rather easily via special software and the internet. Flexibility in transmitting notes is critical.

Turnaround time is another important facet in a great transcription services provider. Will they be cognizant of the urgency in a last-minute 12-hour turnaround request? Do they deliver a regular transcription order in an accurate, timely manner? Flexibility in turnaround time is also an extremely important component in a transcription services provider.

Finally, security measures are extremely important. Does the transcription company encrypt their transmissions and have secure servers? Do they have SSL protection on their Web site and offer secure FTP sites in order to relay completed work? Can they establish an auditing trail for any dictation from the doctor source to the individual who transcribed the notes?

Flexibility, fast turnaround time, knowledgeable service and convenience are what make or break a choice between one transcription services provider and another. The best part of outsourcing your transcription services is that you get to take advantage of the provider's technology without having to invest in hundreds or thousands of dollars in extra software and hardware. It is the transcription provider's worry to ensure their technology is always up-to-date with the latest hardware and software.

The bottom line is that outsourcing your transcription needs not only makes sense financially but also in terms of experience, accuracy, technologically and quality. You should look for all of these things in your medical transcription service provider.

by: Colin Christie

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