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The HTC Hero is the first phone to feature HTC's own "Sense" software

, which includes a customized user interface. There had been initial issues regarding lag on the device, however a firmware upgrade resolved the problem to some extent.

HTC announced their intention to release an update for the Hero in the first half of 2010 that would upgrade the Android OS to version 2.1 while incorporating Sense. This news was released via Twitter on December 17, 2009. Sprint further clarified on their own Twitter that the 2.1 update would be released early in the second quarter of 2010.

By May 14, 2010, Verizon Wireless had made a system update to Android version 2.1 publicly available for their Droid Eris. The Sprint Hero 2.1 update was released on 19 May 2010.

The update to 2.1 has been officially released on the HTC website for the Sprint (CDMA) version. On June 4, 2010, the Android 2.1 update for the GSM Hero was made available in Taiwan. On June 17, 2010, the first part of Europe was provided the update, the second part on June 28, 2010. The Worldwide English (WWE) version was released on June 28, 2010. HTC has suggested that they will not be updating the device further to version 2.2.

Though the 2.1 update has been officially released by HTC a few networks have refused to allow the Hero phones running on their networks to receive the update. Most notably Orange in Europe who have still not announced any officially update policy or guidance for the phone despite numerous request for their customer base. This has proved to be so frustrating that a Facebook group has been set up specificity to try and gain more information from Orange and their lack of support for the HTC Hero.

Separately, numerous groups have created custom ROMs for both the CDMA and GSM versions of the HTC Hero based on various versions of Android 2.1, including the popular "VillainROM", "CyanogenMod", and others. Although there will not be an official version of Android 2.2 for the Hero, several separate groups have begun work on this latest version, with at least offering a functioning beta release.

The Sprint/Cellular South/Cellcom version of the HTC Hero is different from those that are sold in Asia, Canada and Europe. The outer body has been significantly altered, with the controversial "chin" that is present on the Asian, Canadian and European models being removed in lieu of a smooth, beveled surface where all but of the once raised buttons now lie flat.

A modified version of the Hero, the HTC Droid Eris, was released on the Verizon Wireless network on November 6, 2009. Pictures of Google's CEO, Eric Schmidt have been circulated showing him holding the Droid Eris after a press conference that announced an Android-centric partnership between Verizon and Google.[17] The Verizon Wireless version, unlike the Sprint and GSM versions, features a proximity sensor.

htc hero forum,sprint htc hero,hero forum,htc hero android forum

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