51 apparel business volume of sales and service to the "degree" and the line - men's, underwear - Clothing industry

51 apparel business volume of sales and service to the "degree" and the line - men's

, underwear - Clothing industry

As the saying goes the customer is God, the face of God, businesses need to hospitality, But now, more and more consumers reflected the enthusiasm of businessmen can not ward off strong, whether it is warm Marketing Outdated, or business misunderstanding the meaning of this gratitude?

Eighties and nineties of last century before, because under the old rationing system and the institutions worry about the impact of livelihood, people had psychological difficulties of a commercial service, said one shop that sold little more than a sample sale, Sell Enthusiasm is not high, on the other hand, are more scarce in the material times, consumers tend to rush on consumer goods, has never been far from what the consumer to enjoy the process. In this background, the domestic service industry employees the bad services, will become a long-standing practice.

May be refused to people thousands of miles on the sale was criticized for too long, now catch up with a passionate emphasis on the age of sale of services, ceremonies of the Chinese people began to concentrate at nothing, and do not speak very gallant, in order to persuade customers Buy clothes exaggerated words of praise frequently blind "visible", the author will often encounter this scenario: Whenever I shop Clothing Shops, there is always a Clothing Shopping guide Members followed, that is to help pick the right Clothing , Just pick up every piece of clothing, the Purchasing Guide immediately said that this dress is for my body, wore some especially good-looking, more unpleasant is the dedicated Shopping guide, from me into the clothing store has been separated from the moment about, and chatter, this a good mood, she seemed likely to bring a stick man slug, hastily read the two coats, that is, the door to step out of the clothing store.

Customer needs what kind of service? I understand that many consumers view similar business in good faith they believe that the friendly attitude is very important, with this attitude in the first place, customers have a shopping good mood, such as can first ask "What can I help you?" If customers do not, you should not do with others, you old ass behind, but if customers have questions to ask, must be patient and kindly answered, even if the customers do not have intention to buy, sell, or should be smiley staff both hands to. The contrary is often a customers door, large courting Shopping guide that is full close, would also smile Ying Ying, but if the customer has purchased the meaning of performance, the business will be cheeky displeasure, this is a prelude to a virtual sales hypocrisy of the situation.

Service "degree" of the master is a science, too being too distant, too close to the same boring. Said bluntly, service, or before if the same old lukewarm, Nongbu Hao will be customer complaints, but the sale of over-attentive service is easy to scare away customers.

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