Kaplan can afford to invest in people because it does not have to maintain a campus or cafeteria. Online education is budgeted to provide faculty and administrative support that surpasses what students at brick-and-mortar institutions will commonly receive. The extra support has resulted in a relatively high rate of retention - 75 percent in the case of Concord Law School (where the students do of course already have BAs). The high retention rate is the best current measure of Concord's success. It will be two years until members from the first class of law students graduate from the program and proceed to take the bar. Until then, Kaplan will lack the hard data needed to evaluate the law program's effectiveness.