Are You Wearing Your Name Tag?

The humble name tag may be mistakenly seen as unimportant for a lot of people in business

, but for those in a customer service based position, it is crucial. Name tags are badges or stickers worn on the outer clothing and display the wearer's name for others to view. They are worn by staff in various organisations such as retail and food outlets, airlines and hospitals and they enable customers to identify employees by name and often see which position or role they hold. There are three main benefits to staff wearing name tags as you will see below...

Approachable

Name tags make employees seem much more approachable. They allow a customer to quickly identify who is an employee and who is not. They know that a member of staff wearing a name tag is there to help and that it is okay to approach them. They let the employee seem more professional and perhaps more qualified to help them. Sporting a name tag also means an employee is likely to act more professionally and responsibly as they are representing a company.

Name tags also improve staff-customer relations due to the fact that the customer is being provided with a name - they are being given a piece of personal information about a member of staff and this is first step to building a relationship between the two. This is more likely to increase repeat sales and so increase revenue.

Security

Name tags are not simply just a name reminder; they are great for security in a workplace as they function as a member of staff's ID. They can help to prevent impersonation or fraud - perhaps an unauthorized person is trying to gain access to an area but the lack of a name tag may mean they are prevented from doing so. This protects the safety and security of staff and customers alike.

Community

Name tags can help foster a sense of community in the workplace. In a large organisation, perhaps a warehouse or supermarket - it can be difficult to remember people's names - badges and tags go some way to making this job easier. Familiarity will increase and so staff relations will improve as a result. A united workforce will make the company as a whole run more smoothly, and will increase productivity and efficiency in general.

Where Can I Buy Name Tags?

Name tags can be bought from a huge number of retailers both on the high street and online. It may be wise to buy online as many online retailers offer discounts that you will not find in-store and many offer cheap deals if a customer buys in bulk. Shopping online also offers you more selection in terms of variety and styles which you would not find by shopping in-store. A simple on-line search can supply you with a huge list of companies that sell name tags and you are free to peruse thousands of products from all of these companies' websites, finding a name tag which is perfect for your staff.

by: Nick Topitzes

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