Are you getting Added Value from your Cleaner?
Are you getting Added Value from your Cleaner
?
When you need some help with cleaning your home the obvious solution is to hire a professional cleaner, but before you do, make sure that the services you want are the same as those on offer. Your idea of what should be included in domestic cleaning might not match what a cleaning company is prepared to do.
Contact several local cleaners and find out exactly what you can expect from each one before you decide which will be the most useful to you. The cheapest cleaning service is not always the best value if you have to pay other people to do jobs that your cleaner refuses to do. Here are some of the questions you should ask:
What will you do during a regular visit?
If you opt for a weekly or fortnightly clean will the cleaner follow a set routine on each visit, and can you ask for that routine to be altered if necessary?
Are there any cleaning jobs you won't do?
Some cleaners think that cleaning ovens, or windows, or anything they can't reach from the floor are not part of normal' household cleaning.
Will you help with the laundry?
If the answer is yes, will that involve more than just putting washing in the machine? If you like to dry your clothes outdoors will your cleaner peg them out for you and fetch them in if it starts to rain? Will ironing be a part of the service?
What about things that can't be cleaned at home?
Is the cleaner willing to deliver and collect your dry-cleaning, especially large items like curtains and loose covers? Will they also take down those curtains that need to be cleaned and hang up their replacements, remove and re-fit the covers on your sofas and armchairs?
Do you make beds?
and change them, and turn the mattresses occasionally, and prepare a guest room when visitors are expected?
What non-cleaning tasks would you consider doing?
Although it's not in their job descriptions, cleaners who will also do some shopping, water your house plants, post a parcel, take bottles to the bottle bank, or even help you do your online grocery order will certainly make life easier.
Suppose I need help with something that's not on your list?
A professional cleaning company that's proud of its good reputation is always looking for ways to give its customers added value, so if it is able to assist you in any way it will.
Most people won't want to use every service offered by a versatile cleaning company that is always happy to go that extra mile for its customers, but it's reassuring to know where you can get help with a wide range of cleaning and housekeeping tasks should you ever need it.
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