Automated Receptionist For Efficient Call Handling
The automated receptionist is a unique feature of modern hosted PBX phone systems
. Incorporated for efficient call handling, the automated receptionist offers a professional communication experience.
Eliminate Cost on Additional Reception Staff
The automated receptionist eliminates the need for call answering staff in your office. All incoming calls are automatically answered by this built-in device with recorded salutation messages. It can be even programmed to play customized business greetings during non-business hours as well as convey basic information about the products and services offered by your organization.
The automated attendant provides the callers with a menu of options such as dial-by-name, dial-by-extension and zero out to live operator. Calls are immediately connected to the right department or employees according to the option chosen by the caller. The system efficiently handles calls that come in at the same time and accomplishes call routing without transmitting conventional busy signals. This helps to boost your companys image as an established business.
Say Goodbye to Missed Calls and Messages
Through the efficient find-me/follow-me call forwarding feature, the automated receptionist minimizes the chances of missed calls and messages and easily transfers official calls to your alternate personal landline and cell numbers. This makes it easy for you to maintain communication with your clients and business office from other places. Unanswered calls are routed to the personal voicemail boxes of employees, prompting the callers to leave voice messages. These voice messages are forwarded to your email account as audio file attachments. You also get alerts on your cell phone when new messages arrive. These features eliminate all possibilities of missed calls and messages.
The efficient call handling features of the automated receptionist in PBX phone systems can be enjoyed without maintaining costly on-site equipment. The necessary equipment is maintained at the service providers site and PBX functions are offered at reasonable charges using broadband Internet or telephone networks.
