Benefits of Business Process Management And the Balanced Scorecard
In order to achieve a Balanced Scorecard, there are many consultants or resources available online
. Acquiring or developing database system and software may be considered as high investment for most organizations. However investing in these tools will outweigh benefits more the cost. With business process management and the balanced scorecard, there is no doubt that the organization will achieve an internal rate of return higher than 15%, has high customer retention, optimized processes and motivated workforce. No wonder many consider the "Balanced Scorecard' as a major breakthrough business concept in the century.
Benefits of Business Process Management And the Balanced Scorecard