Can Courier Dispatch Software Automate Scheduled Orders?
For those who don't work in the industry or who are new to the industry
, courier software can appear elusive. Even though the companies understanding of the software may be incomplete or limited, they will often promote the software they use to their customers. This is a key reason why it is important to learn the features of your software, to know exactly what it can or can't do, such as automate scheduled orders. This is why it is important to learn what options your courier software offers for you.A key to any courier software is automation. Programs that are automated: save on time, and reduce human error. Both of these elements lead to one thing, the company saving money. This is a key concept as to with courier software is important and why automated processes should be included in the decision to chose the right courier software.
Courier programs on the market can help automate the process in many different ways. For example, there are programs that request the pickup from the most appropriate driver when a customer orders online, usually the driver closest to the client. Some companies prefer to keep staff involved in this process to make imperative judgement call, but for prearranged deliveries - software automation works quite appropriately.
The great thing about scheduled deliveries is they are all prearranged. This makes it possible for the software to compute all the variables involved and make the appropriate decision on how to handle the order. Many courier programs out there do a great job offering automated scheduling services. Reducing the time that a courier company has to spend planning and scheduling deliveries means the company can spend more time focusing on client service and keeping operations efficient. This will in turn help the company to keep costs low; they can then pass the savings on to the customers.
Automation also offers another great benefit - it reduces error. Stories from people ordering courier services in the days before it was required without using automated scheduled services all tell tales of late deliveries, misplaced deliveries or even forgotten deliveries. Features, like automated driver dispatch, are extremely valuable; as they will always make the driver aware of the delivery and ensure the delivery is made. They will also help ensure the deliveries a made on time, all the time. Pausing and resuming scheduled services is also a feature available on most courier dispatch software.
by: Calvin Couris