Can Courier Software Automate Scheduled Orders
The purpose of software and technology in any business is to improve efficiency and reduce mistakes
. The best way to do this is through automation. The more any process can be automated, the quicker it can be completed, and the less chance there is for any human error to intrude itself on the process. This is why it is important for courier dispatch software to automate as many processes as possible within a courier company. Doing so ensures customers receive the most timely and error free service. In many cases, scheduled deliveries can in fact be automated by courier software.The automation of a scheduled courier delivery is a thing which benefits the courier and their customers. From the courier's point of view, it is going to save them time and they can have their employees spending their effort on other tasks. From the point of view of the customer, it will help improve efficiency and ensure that mistakes are not made when it comes to scheduling their regularly scheduled pickups.
Scheduled orders are those which are going to repeat. One example of a scheduled order would be when a company has a courier come and make a pickup every Friday to deliver shipments to their retail outlets. Other companies might have a pickup every evening as they send out shipments to customers directly. Since these orders don't change from delivery to delivery, there is no need for employees of the courier company to process each order.
With the courier software in place, these orders will be automatically processed. The software will see that a delivery has been scheduled for the same time each day or week. Then, it can automatically dispatch a driver to make the pickup. Usually, the customers of the courier will also be able to shift their scheduled deliveries through the courier software which is provided to them. They should be able to login to the system and submit special orders, such as skipping one of the scheduled deliveries. This might be necessary during a holiday or when demand for a product has lowered from previous levels.
The billing of scheduled deliveries will also be mostly automated through courier software. The software will automatically bill the charges for the shipment to the client's account. Then, the software will issue the bill electronically when it is due to be provided to the client, and will automatically integrate all of the applicable information with the courier and the client's accounting software.
by: Calvin Couris