Canon Digital Cameras Have Been Investigating Complaints That The Proportion Of 57% - Canon Digital

Although all brands Digital Cameras Face a variety of complaints

, but complaints in recent years, the Canon Digital The camera appears to question a lot. In particular, a survey of recent People's Network, Canon topped the list against whom the complaint is to reach 57% of the total volume of complaints. However, in the store, the Canon digital cameras Sell Is still in full swing, enthusiastic.

Renewed storm of complaints Hubei Yu Xiansheng described his purchase of the Canon camera's quality problems.

2007 9 months, Yu Xiansheng purchased Canon A570IS digital camera, using a product wins 2300 Battery Set to begin charging a 100-200 photos can be photo, not much later on according to the. He is a battery problem that has bought a rechargeable battery but still the same, it was not long on the show to replace the battery, automatically turns off. But dismantling the camera battery can also use the flashlight on for a long time, sufficient power.

"Because of this problem, a lot of time hanging out with alkaline battery backup must be to bring many inconveniences." Yuxian Sheng said.

Ms Hu, Chongqing, complained to reporters the same problem, obviously there is the battery power, the camera has reported no electricity, missed opportunities to take more beautiful.

Miss Hu also found in the online Canon same brand, same manufacturer, same model is very much the same problem, it also shows that there is definitely this camera quality.

Yuxian Sheng said, was that the Canon is a great brand to buy, and now such a serious quality problems, strong demand Canon to recall this product, replace the products in question, and the resulting inconvenience and loss compensation . But his complaints have not been responded.

Previously, on Feb. 22 -3 and 11 months, the People's Network for the digital camera conducted a 18-day Behavior of the special market consumption. Survey Results Show, Canon was the largest number of complaints.

Reported that the People's Network online consumers through 3000, line the findings of the analysis, Canon, Sony, Nikon has a volume of three brands of the top three, were 30%, 23% 17%. But at the same time, Canon was also the largest number of complaints, accounting for 57% of the total amount of complaints; and Sony, Fuji, Panasonic is the proportion of complaints followed.

For the People's Network survey, newspaper reporter called Canon (China), but until the press deadline, did not obtain the relevant response.

Service be criticized In fact, the Canon quality and service complaints in recent years has been the incessant, but Canon has no satisfactory treatment options to consumers.

2006 9 begin later this month S1IS Canon digital camera users appear to reflect Huaping, flash and so on can not open normally, and then the country with 158 complaints in the line Canon. October 25, Canon said the only responsible for free repair, not a free upgrade or a refund. Followed by 36 consumer class-action suit with the prosecution of Canon Consumer 11 communications, for some really quality cameras fault Returns or technology upgrades, the two sides settled out of court.

2007 7 months, high-end digital camera Canon EOS 1D MARKIII be exposed the existence of the focusing system BUG. Later, Canon official Founder Surface response for confirmation, but still free repair old moves to appease consumers, do not accept the user returns the request. Until November 1, Canon announced the recall of a problem before the EOS1D Mark III.

Then, Canon PowerShot A650IS appears C CD Light leak problem, PowerShot A720IS appears inclined screen and light leakage problems ... ...

The most serious outbreak in July 2008, Zhejiang Consumer Protection Committee continued to receive consumer complaints, said they continue to buy Canon camera problem, not over the warranty period, the failure frequency of the image distortion distortion also can not be displayed and so on. The Consumer Protection Committee of Zhejiang Province, several coordinated treatment, Canon China Co., Ltd. CCD camera, recognition of its 19 models there will be problems, and to share with the 19 cameras for the consumer to apologize.

Of consumer dissatisfaction is that Canon 2006 be exposed one after another of its variety of camera quality problems, and deal with the recall of opinion has little to move.

In the People's Network survey, consumer complaints focused on service.

For Sony digital camera, reflecting the relatively large number of issues: door repair is not timely, the maintenance level is not high, less than the maintenance point of contact; for Nikon digital cameras, reflecting the relatively large number of issues: the maintenance cycle is too long, machine Noise larger, higher prices. Canon Digital Camera complaints more question: Enterprise shirk; arbitrary fees; maintenance level is not high; maintenance personnel bad attitude; maintenance costs are too high.

by: gaga

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