Cost-effective Hosted Pbx And Voip For Small Businesses

By implementing a cost-effective hosted PBX and VoIP telephone system

, small businesses can provide excellent customer support services and thereby enhance their business image and productivity.

Reduces Telecom and Business Expenses

Using the hosted PBX VoIP phone system, outgoing calls to national and international sites can be made at low charges, thereby reducing the telecommunication expenses of your small business office considerably. Numerous extensions can be maintained from a single telephone connection and so your business can be expanded without making additional investments. Moreover, virtual business branches can be opened at preferred locations without setting up any physical infrastructure.

Remain Connected With Your Clients

The hosted VoIP phone system is integrated with sophisticated call answering features including call conferencing, find me/follow me call forwarding, auto attendant, voice to email, caller identity, fax to email, call waiting and more.

The auto attendant receives greets callers with proper salutations and provides them with a menu of options including dial-by-name, dial-by-extension and so on. Calls are connected to the appropriate extensions based on the choice that the caller makes. The auto attendant efficiently handles several calls arriving at the same time and executes call routing without transmitting connection busy signals.

The find me/follow me call forwarding facility transfers business calls to alternate telephone numbers assigned as extensions. The unanswered calls are directed to the voicemail system, enabling the callers to place voice messages. Voice mails are also forwarded to your email account as audio file attachments. With these features, you can communicate with your clients and business office from far-off locations during both business and non-business hours.

Utilize High-End Features at Cost-Effective Charges

Hosted PBX VoIP phone functionalities can be utilized without purchasing any expensive premise-based equipment. The required equipment is maintained by the service providers at their site and PBX features are offered using broadband Internet or telephone connections at cost-effective monthly charges.

by: John Kinskey

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