Great Tips To Select 'the Right' Outsourcing Advisors
It would not be wrong to say that while outsourcing
, selecting an outsourcing advisor is the most important decision you need to make for the successful relationship with your IT services provider.
Hiring the services from a third party, i.e., from an outsourcing advisor is important to ease the complex outsourcing transactions made by savvy vendors who are mostly up to their advantage. Thereupon, the advice sought from a professional can help smoothen the inherently uneven playing ground between you and the outsourcing provider. Taking assistance of an outsourcing advisor proves beneficial particularly for newbies in IT or for less experienced IT services buyers.
Moreover, deciding upon which outsourcing advisor can be greatly of your help is a tricky thing. If you chose an established and big firm, they may not give attention to every minute details of your business you wanted. And if you go for a newly startup advisors, they may not have in-depth experience or expertise to offer best advices for your benefit.
Remember, the good advisors are those who do not only takes your side but also be the guardians of your outsourcing service provider. They are excellent facilitators and take decisions considering both sides' perspectives, interests, risks involved and ones that can work constructively to favour both the parties. These are the basic qualities of a good outsourcing advisor.
Below are the tips given that will help you choose a good outsourcing consultant for your company;
Determine your objectives
Find out what your goals are, with defining your basic sourcing strategy before you select a professional. For instance, if your goal is to reduce costs, go for an advisor that will help you achieve that goal. Every vendor holds some specialization, catering to the different areas of needs of their clients.
Bigger does not always solve your purpose
A plenty of outsourcing advisors are present to help your business. They are available in all sizes, from a relatively bigger firm that charges a considerable amount of fee to the independent individuals who charge rates on per hour basis. So, when you have to deal with the third party, you should get for what you pay. In many cases, it has been observed that people usually get great services from smaller and not very popularly known firms. So, do not make decisions based on their names. It is not always right that only the firms charging high from you will offer you great services.
Double-check-those references
It is important for you to double check the previous clients of your prospective sourcing advisor who have hired services for negotiated outsourcing deals for some continuous duration. You can rely on those references to know whether the advisor's service was worth taking or not. And you can trust what is said by the people whom you have known.
Take a close look at their methodologies
Test drive the tools, which means closely observe the processes and strategies adapted by the advisors. The advisors maintain their record of all approaches they have made towards enterprises throughout the outsourcing life cycle. The better the advisor's tools, the better and more expeditious the sourcing process will be. Important thing to remember, one size doesn't fit all.
Delve conflicts of interest
Important! You would want your advisor to earn respect from vendors but you will certainly hate the scenario when the advisors get too comfy with providers. You should know that your outsourcing advisor should take interest in your affairs and think about your benefit largely, not theirs. Other important thing you need to do is to investigate their past relationships with vendors to ensure yourself that you are going to receive an independent service, a service that is unbiased.
The above mentioned points will tell you how to find the best outsourcing advisor and what are the things to look for while fixing them for your purpose. The need of a third party's advice on financial as well as legal issues, or simply to administer or negotiate a complex contract, can't be overlooked even if you are a highly-sophisticated enterprise with great outsourcing experience.
by: Maneet Puri
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