Have You Hired The Right Business Intelligence Advisors?
You are an enterprise owner, and have decided to hire business intelligence advisers to help you manage your data
. You have been promised that the software you are getting installed will make it superbly easy for you to analyze data and create reports. But does the advisory part stop with the software, or there is room for more?
Business Intelligence Advisers promise you the best software solutions for your enterprise. And signing up for a software is the right thing to do, as you do have huge amounts of data to be managed, and create dashboards for the same then filter it, and generate reports too. But have your intelligence advisers ever told you that what will you gain after filtering all the data? The answer is information.
Your advisers are good at their work, if they tell you how to harness the information that their software generates for you. They should tell you that this information provides insight and clues about what is happening with your business, and more importantly, what is going to happen in the next week or the next quarter. In other words, as a business manager, you must be able to answer these questions with the information provided post the software solution-
The current trends in your business
The future trends that seem likely
The customers/clients that are good for you
The states of revenues-expenses etc. are things brightening up?
The levels of customer satisfaction
So, your business intelligence solutions or advisers must take your case forward by telling you how to use the information you get for the benefit of your business. The metrics that can lead to future opportunities or help you in sorting your base issues. You need to be guided on your overall business strategy!
Another aspect that comes to light now is, are your business advisers adhering to certain basic ethics while advising you? Yes, everything works with certain ethics and the same applies to business intelligence advisers. So do they make time to meet you in person? Or do they give you critical advice privately and with the exact path of action defined? Do they add value to your business? Do they help you in expanding your circles, by introducing you to other players and leaders in the business? This sort of connect is quite helpful in striking the deals.
If you want your business intelligence adviser to do all these things mentioned above, then you have to pick out the right one in the hiring stage only-
Consider their expertise- Instead of simply hiring a software developer and designer, why not go to someone who is also an expert in your industry. They will be well connected too, and may provide you with industry insights.
Be Clear With What You Want- Tell your intelligence advisers very clearly in your contract what are you hiring them for. How will the expenses be paid- how often will you meet or speak on the phone and the number of hours they will give your business.
Also, be very clear under what circumstances you hold the right to walk out of the contract. If you hire the right advisers in this manner, then you can ensure a productive relationship. For a business solution to work perfectly there has to be a shared responsibility between you and the
business intelligence advisors, only then can you hope for a profitable output from the software solution set up for your business.
by: David Ellis
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