How Much Can Alienated Workers Cost Your Business?

How Much Can Alienated Workers Cost Your Business

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The number of stress claims in Australia is rising and those absentees are having an impact on other workers, your customers and your business.I read statistics today that showed 1 in 5 Australians are suffering from some sort of mental illness and that 1 in 7 teenagers at high-school suffer from depression. This is being blamed on working very long hours. Apparently Australians do work much longer hours than in many other countries.Does your business have a high turnover of personnel or a workplace where too much emotion is wasted in meetings and with petty grievances?If this is your business ?STOPYou can turn this right a round by having simple management systems that include real feedback and the acceptance that most mistakes are made because the system, or lack of it, is loose enough to allow people to be confused, to offend each other and be snowed under by chaos, rework and frantic deadlines. Does any of this sound familiar?You can change the culture in your business, increase the efficiency, reduce the angst and save yourself time and money when you have simple and effective systems in place to identify then manage or better, prevent problems.Under Workplace Health and Safety legislation employers have an obligation to ensure the health and safety of all workers by managing risks at the workplace. This includes physical, mental and emotional. One area of workplace health and safety that is often completely overlooked is caring for workers mental and emotional health but the legal penalties are high.Owners and managers need to take both long working hours and workplace stress seriously to avoid failing in your duty of care and can find yourself with problems.You also need to have strict policies on bullying and sexual discrimination. I remember some years back working in a business where there was a very funny twist. Many of the walls were plastered with girly calendars featuring naked or near naked women in most uncomfortable and unnatural poses then one girl got a calendar with a large photo of a very good looking young man with his shirt off and the top button of his jeans undone. The men were in uproar about indecency and sexual harassment. Apparently the hundred or so pictures of women with many less clothes somehow fell outside these boundaries. In a mixed workplace explicit and semi explicit photos of young women is a form of harassment.Unfortunately there are still people who bully young apprentices and shout at their secretaries. Many people in these environments suffer significant stress and feel so devalued that they often dont report it. But their work suffers. And if they do report their problem, usually only after the stress has led to illness, the owners and managers can be liable for very large settlementsLets go back to the beginning. 1 in 5 Australians are suffering from some sort of mental illness and that 1 in 7 teenagers at high-school suffer from depression and this is being blamed on working very long hours.The question to ask is do they really need to? Could they get the work done faster if they has less workplace stress, less rework because of errors and less time wasted on non-work emails, texts and phone calls.If your business have a high turnover of personnel or a workplace where too much emotion is wasted in meetings and with petty grievances you need to have a long hard look at the systems and policies you have in place to manage your business.Policies that are written and enforced can easily deal with phones, texts, emails and inappropriate calendars. Induction and ongoing training together with simple but well thought out procedures will reduced indecision, rework and errorsYou will find that simple and effective systems make good financial sense by preventing problems. It costs a lot less to remove a problem before illness occurs then to pay to support an ill worker and also poay increased insurance premiums.Plus your workplace is more productive and enjoyable.

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