How The Implementation Of Six Sigma Programs Provides A Business Edge Over The Competitors?

Six sigma methodologies can be implied across business disciplines

. It takes into account the full array of metrics, enabling the enterprises do the complete overhaul of their processes. Implementation of six sigma programs provides a business an edge over the competitors.

Six sigma is a proven method for measuring efficiency. While there are other systems used to accomplish objectives like efficacy, waste reduction and client satisfaction, six sigma stands out as it is most consistent and reliable. The methodology takes into account quantifiable data, which makes it useful for any business discipline.

When implying six sigma, it does not really matter which business discipline you are in. If you are in production, the measurement can be of defected products per million produced, while businesses in service sector can measure it as number of dissatisfied clients/customers per million served. It provides the businesses a concrete way to judge their performance.

The methodology provides thorough analysis of problem areas and you can work on the shortcomings to improve things. Technique of benchmarking can be used effectively for improving things. When the customers level of satisfaction increases, they eventually end up as more loyal. Six sigma thus results in better customer retention.

While ensuring customer satisfaction, businesses also have to make sure that the processes utilize as few resources as possible. Minimized use of resources results in cost reduction for the business enterprises. Efficiency of methodology can be measured in terms of time, labor and cost involved. As the success can be quantified, it becomes a useful method to quantify efficiency.

Six sigma provides clear goals for every staff in an organization, reducing antagonism between people and departments. Employees just dont do the work assigned to them, but they buy into the concept and understand role in realization of the objective. Working in tandem increases the efficiency which results in better outcome. Greater productivity means more profits in the same costs.

Six sigma enables businesses focus attention on goals which can be tracked and measured. When objectives are too expansive to be attained quickly, employees tend to lose focus. Thanks to six sigma techniques, people are able to see continually the positive results of their work, negating the problem.

Rigorous implementation of six sigma requires that the occurrence of defects is reduced to 3.4 every million. However, that number is not practically possible in every organization. So the organizations try to reach as close as possible to the ultimate goal. They continually work on their processes to eliminate mistakes.

As the methodology can be used as easily by a travel organization as a company producing automobiles, it has become quite popular. Moreover, managers can tweak six sigma procedures according to their specific requirements.

Objective of six sigma training is to help executives gather skills that would help them in efficient management. Implementing the concepts they learn in right manner, they can provide their respective organizations an edge over the competitors. Six sigma techniques enable businesses pick up defects in business processes and then determine how these can be rectified. The methodology is used for a wide range of process improvement activities. As the process provides the liberty of measured attributes, it could be applied to different types of processes. Metrics like price, on-time delivery, performance, reliability, accuracy and service are taken into account.

by: John Asher

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