How To Improve Business Communication Skills

Communication skills at the workplace are a prerequisite for all varieties of profession

. Delivering your message during a clear and eloquent manner while not prejudice could be a sure harbinger of success at the workplace. There are many theories on the communication process that attempt to illustration how interpersonal communication happens be it on a private or professional level.

One-way Communication Model

One of the earliest theories was put forth by Shannon and Weaver. They illustrated the communication method as a linear method where the information was transmitted by the speaker to the receiver:

INFORMATION - TRANSMITTER - RECEIVER - DESTINATION

The process introduced by Shannon and Weaver had its limitations since nowadays many theorists agree that interpersonal communication is a 2-method process. Nevertheless, their one-method communication model introduced the concept of noise that influences the communication process.

In Communication Studies noise refers back to the disturbances and potential distortions that may occur to the knowledge transmitted until it reaches its destination. For instance, the Transmitter of the said data (the speaker) may not clearly express the salient ideas to the Receiver. A possible results of the communication method is that it fails to transmit the message clearly ensuing in the chance that the information received at the destination varies from the initial data that was to be transmitted.

2-way method Communication Model

Recent theories view the communication method as a 2-way method since the success of the communication process is ultimately measured by its impact on the Receiver.

Additionally recent Communication Theories regard the receiver's interpretation of the message received and the character of feedback as the definite and measurable results of the communication process.

In short the success of the transmitted message and therefore the route to effective communication relies on the clarity of the message, reliable delivery and the required outcome on the receiver. If any of those three requisites fail the communication method can be distorted by "noise" that ultimately result in communication barriers.

Improving Communication Skills at the Workplace

To boost your communication skills care ought to be taken when composing the message to be transmitted and when receiving the message delivered. When transmitting a message the aim is to transmit a clear and unambiguous message. To achieve this aim perpetually keep in mind the following pointers when composing a message:

- What is the aim of the message?

- Who is going to receive the message?

- How is the message going to be transmitted?

- Is the message clear?

- Continually raise for feedback.

Since the communication process may be a 2-approach process the effectiveness of the message conjointly relies on the receiver. When on the receiving end continually ensure that you simply follow these suggested suggestions to confirm that you perceive the complete that means of the message:

- Enable yourself to concentrate on the message received

- Don't be afraid to ask queries to make sure your understanding

- Always give feedback

The issues that arise with communication within the workplace is that many a times not everyone within the organisation is informed of the message being transmitted. This barrier will be overcome if you fastidiously take into account who wants to understand the information when transmitting or receiving a message.

by: Jennifer

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