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How to obtain Homecare Services in Bronx, Brooklyn, Queens and Manhattan New York areas?

How to obtain Homecare Services?

How to obtain Homecare Services?

Step 1: Introductory - Intake

This is the very first step on the road to quality homecare. You have the option of filling out a form online, by mail or calling and speaking to one of our enrollment specialists so we can help you with the homecare process. In order to seamlessly go through the process, you will need to supply the enrollment specialist with the following information: Primary Contact Information (Name, Address and Phone #), Emergency Contact, Insurance Information (Medicaid #, Medicare # or LTC Insurance Policy #), Date of Birth, and Primary Care Physician contact information.

Step 2: Data Entry & Contract Selection

Once the information has been collected it is onto entry and selection. Your confidential and secure information will be transferred to our patient tracking system, where we will strategically arrange the best program possible to meet your needs, based on your insurance coverage. Our goal is to allow you to retain all of the services you are used to and enjoy quality homecare without having to make any sacrifices to other aspects of your life due to insurance coverage. Finally with your approval, we will submit your information to one the following Home Care Programs:

Managed Long Term Care Program

Long Term Home Health Care Program

Hospice Program

Certified Home Health Agency

Managed Long Term Care Program, (MLTC) helps people who are chronically ill or are disabled and require long-term care services, such as home care or adult day care, which allows the patient to stay in their homes and communities as long as possible. The MLTC plan arranges and pays for a large selection of health and social services, and provides choice and flexibility in obtaining the necessary services from one place.

Long Term Home Health Care Program, (LTHHCP) is a variety of services that offer medical and non-medical care to people who have a chronic illness or disability. Long-term care helps meet health or personal needs. Most long-term care is to assist people with support services such as activities of daily living like dressing, bathing and using the bathroom. Long-term care can be provided at home, in the community, in assisted living or in nursing homes. It is important to remember that you may need long-term care at any age.

Hospice Programs are designed to provide care to people in the final phase of a terminal illness and focus on comfort and quality of life, rather than cure. The goal is to enable patients to be comfortable and free of pain, so that they live each day as fully as possible. Aggressive methods of pain control may be used. Hospice programs generally are home-based, but they sometimes provide services away from home -- in freestanding facilities, in nursing homes, or within hospitals. The philosophy of hospice is to provide support for the patient's emotional, social, and spiritual needs as well as medical symptoms as part of treating the whole person.

Certified Home Health Agency (CHHA) provide part-time, intermittent health care and support services to individuals who need intermediate and skilled nursing care. CHHA's can also provide long-term nursing and home health aide services, can help patients determine the level of services they need, and can either provide or arrange for other services including physical, occupational, and speech therapy, medical supplies and equipment, social worker and nutrition services.

Step 3: Contract Intake Form & Submission Once we have determined the contract that will best serve you, we essentially become your advocates. We take your information and fill out all forms that the different programs require to allow us to get you the homecare services you need. We work directly with you throughout the entire process, while keeping you, the patient, up to date on any news and occurrences. We want to make sure you know what is happening at all times, we believe in communication and awareness, which is why we take the time to keep you informed.

Step 4: Pre Approval Nurses' Assessment

This portion of the process is where we finally get to know about you personally. A Nurse will visit your home at a date and time that is comfortable for you, and will conduct a full physical assessment. During this time, the Nurse will accumulate detailed medical history information in order to develop a Care-plan, which is given to us and serves as the blueprint for the care that you or your loved one will receive.

Final Step: Approval & Admission


At long last you are ready to receive homecare services. A coordinator will be assigned to you and will serve as your personal help-line. The coordinator will call and introduce themselves to you and provide their contact information. A Nurse from First Care of New York will visit you at your home to admit you to the agency which can take up to two and a half hours by performing a full assessment from head to toe, in addition to developing a detailed care plan for the paraprofessional to follow. The process is now complete.

Welcome to the First Care of New York Family.

How to obtain Homecare Services in Bronx, Brooklyn, Queens and Manhattan New York areas?

By: First Care of New York
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