Hp 1300 Champion Snow Screen Angered Consumer Class-action Suit - Hp-it Industry

Hubei Rights information which more than 100, mostly related to computer Huaping

, Graphics Chip burned, black screen crashes

HP is the world's largest PC maker in the world top 500 enterprises in China has been a respected consumer PC brands. However, since late last year, consumers on the Hewlett-Packard Notebook Complaints surge. Last year in December, this newspaper had "a group of students complained HP Notebook Graphics Issues "were a series of reports, through concrete examples that the HP notebook Huaping, graphics chip burning, black screen crash, Wireless network Cards can not be used and so on, are HP users as "door card", "flash screen door" event. Hewlett-Packard headquarters in Beijing to respond to newspaper reports that the part of the product quality problems, and to apologize for the inconvenience consumers.

According to the latest understanding about the country, 1,300 consumers sounded "Assembly", joined by Beijing led a legal Web site, "Hewlett-Packard collectively protect their rights." At the same time, China had 67 lawyers joined the litigation team, preparing for these from all of the consumer public interest litigation.

1300 user sounded "Assembly"

Wangfeng Chang, Beijing law easy to network CEO, is also a problem HP laptop users. Late last year, he sounded the "collective prosecution of thousands of HP" and "Assembly", and commissioned a professional law firm set up a "Hewlett-Packard collectively protect their rights," public interest lawyers.

"We do have some 1300 consumers made to the material, related to Beijing, Hubei, Guangzhou, Shanghai, Jiangsu and Zhejiang, the paper-based information on a pile and a half meters." Yesterday, Wangfeng Chang told reporters , Hubei, human rights activists have received information more than 100, mostly in Wuhan area.

Wang Fengchang introduction, GAO Shu-juan is typical of those in Hubei defenders. Last year, GAO Shu-juan a paper submitted to the Hongshan District Court complaint, the lawsuit against Hewlett-Packard Corporation of China, and eventually won the HP machine and get back 300 yuan compensation, became the first person to sue Hewlett-Packard (newspaper has to report) . "Through her QQ group Network Forum publicity, many HP users in Hubei joined the litigation group commissioned. "

3 5 Corp. sued Hewlett-Packard Currently, the Law Group has received 150 consumer lawsuits nationwide power of attorney, litigation models mainly V2000 Series, V3000 Series, 4416s series, cq series. Wangfeng Chang, said, "In 2008, sales in 2009, HP accounted for the first time, the main selling V2000 and V3000 series is these machines, so the impact was very big."

Wangfeng Chang said that as the amount of information received by the defenders more time has been engaged in classified order, "no exceptional circumstances, then, on March 5 will be submitted to the court proceedings book 3? 15, certainly before the heavy fist offensive. "

"Class action lawyers decided to take stages for the first batch of 11 persons have been selected cases. The first meaningful action of the Rights outstanding, the information obtained will serve as strong evidence of follow-up action. Meanwhile, the SAIC, Quality and Technical Supervision and other related departments to submit proposals for the law to allow restitution HP on the problem computer. "Wangfeng Chang said that in several of the specific good is not yet determined, because too many people involved in rights protection, if HP does not recall the problem computer, the rights protection will last.

Case Wuhan University Students: Pick up the legal weapons to safeguard the legitimate rights and interests

Tu Yuting is Jianghan University, a student. Law's easy to network in Beijing yesterday learned that in the first of 11 class-action list, the column in which case she was the lawyers referred to as "typical."

Five maintenance is still "black"

2009 9 months, Tu Yuting in Wuchang Computown Cyber CG HP store spent 3,650 yuan to buy a laptop a Compag510. According to her, the computer network using a month later I broke down, on Oct. 25 sent Zhuodao Quan HP "gold medal" repair shop, "said the engineer to take when looking from another machine Motherboard , LAN repaired. Back to school find its speaker, touchpad left button can not be used. "

11 11, Tu Yuting second sending machine to the "gold" repair shop, after 78 days notice to take machines. "At the time, said engineers repaired left, but the speaker did not repair it without accessories, the new speaker to replace about a month to wait." Tu Yuting said she would back the computer and accessories, waiting for the process because of dissatisfaction with "gold" service quality and efficiency, repeated complaints to HP customer service requests renewal machine.

Next, it was a third, fourth repair. Take home after the fourth start completing less than half an hour, the computer can not use a black screen appeared, there was the fifth repair.

by: gaga

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