Hp Education And Former Boutique Pc Market Exclusion Into Real Trouble - Hewlett-packard, The

HP notebook PC in the teaching profession has been to occupy a substantial part of

the procurement share of this market is Hewlett-Packard has been concern and careful management, and PC demand based on the characteristics of education, many educational applications for the notebook to provide solutions can be said in the past, the education market, Hewlett-Packard, or rather word of mouth.

Education sector has always been very optimistic about the computer maker's market, because it occupies the whole of China PC A considerable share of the market. In recent years, with the education information system gradually moved to the digital, networked, intelligent and multi-media, education, market information products for the PC needs of even more practical, applied to the education industry as the consumer PC industry is not like that before more and more popular form of novel, more concerned about the stability of product performance and application of the convenience.

HP Notebook PC in the teaching profession has been to occupy a substantial part of the procurement share of this market is Hewlett-Packard has been concern and careful management, and education based on the characteristics of PC demand, many applications for the notebook to provide education Solutions Can be said in the past, the education market, Hewlett-Packard, or rather word of mouth.

Can be started from May 2007, HP's because a model HPCompaqNX6330 Notebook Snow appeared in the display problem, consumer complaints frequently, marked the beginning of this HP laptop quality issues was launched, the user query is followed by a low-grade HP laptop LCD panel, leading to several products LCD there is not enough screen-resolution screen, bottom of the screen light leakage and other serious quality problems, again by the user complaints.

Problem is experienced more than a year, "snow screen" incident, Hewlett-Packard Jingmei can solve the problem, but problem is getting worse. HP 2009, consumer complaints are more focused on "the fever", the notebook a high fever, burned motherboard events have occurred, the temperature peak was more than 100 degrees or 120 degrees Celsius. This is the notebook?

In 2010 3 15 party, user complaints HP DV 2000, V3000 and other computer products in the temperature is too high, can not boot, Huaping, black and other failures to respond on behalf of HP customers are Hewlett-Packard laptop itself, there are no defects or quality problems, the user should find the reasons of its own. "Cockroach that" aroused strong resentment among the users, we can see that HP does not intend to seriously address this series of events, whatever the pretext and the interface but the problem is that HP's quality Lame.

From the "quality gates" to "cockroaches door," and "negative gate", "recall doors," HP Integrity deeper and deeper into the morass of the crisis, albeit before the "negative gate", HP attitude has been greatly improved, but there are still many consumers that the HP side is still in the "hide and seek," "playing with words." HP treatment of the credibility crisis of the "roundabout", but also really hard to understand.

According to statistics there related media, including: Huaping, splash screen, black screen, the graphics card temperature is high, motherboards burn, such as dead for no reason much as 30 several notebooks. Early in April this year, because of the problem using HP notebook the number of applicants participating in activist groups break 12,000, it appears HP's generous everywhere Yes, Miss Gao Shujuan user said: "The 'case' hit from wearing short-sleeve jacket," is still late late unresolved. Now people complained, but recall the foreseeable future, is the reason? Is HP really treat these Technology Problem "end of their rope," or because the volume too much, dig the money it really distressed. Moreover, these models have been discontinued, in addition to some laptops, there are several new notebooks in the market Quote These laptops are for sale have been resolved these issues, HP has not made an official statement.

Out of these events, although for the direct involve the education market, however the author of several universities from the teachers office equipment procurement center to understand that the last two years doing teaching school involved in the procurement plan to purchase the item PC often not to HP's technical data as a reference, to implement in real tender evaluation process, rarely given by the Hewlett-Packard products. Because of bulk purchases such as these, one may be thousands of units of machine problems and the relative risk of individual users is much higher, if the problem can not be resolved timely and undoubtedly will affect the normal teaching schedule.

Whether in the education market, or in the consumer industry market, a brand consumers trust, not by the subjective consciousness of consumers, but that the companies rely on their own given the quality of gold. Over the years, Hewlett-Packard in terms of branding, or in the quality of both is undoubtedly great pains to build up their toils up the brand and corporate reputation, we really want to destroy it? This result is probably no one was willing to see.

by: gaga

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