Indian Telemarketing
Businesses are increasingly choosing India call centers to handle their telemarketing
processes due to the availability of skilled manpower and quality output. Telemarketing is in fact, one of the key services that is being offered to clients across the world by talented call center consultants working round the clock at international standards.
Telemarketing outsourcing has helped companies get high quality services, but have also saved a lot on the costs that might have incurred if they had utilized telemarketing services from elsewhere. They get the access to intelligent, patient and technically advanced team of professionals with good presentation and communication skills.
By investing in telemarketing outsourcing to India, you also get the benefit of constantly monitoring the team that is working for you. You can track and record their conversations and also record their movements by watching them on an in-built camera. You can also ask them to submit periodic reports and updates. Apart from this, you can be sure that the best security measures have been taken to ensure that the details about your company are in confidential hands.
So, privacy leaks and selling of confidential data is something you do not have to worry about, when choosing India call centers. The call center agents working in them are educated, honest and hard working with strong work ethics and morals.
Telemarketing services involve outbound calls made by call center agents to potential customers for a number of purposes like to sell wireless services maybe for a telecom provider, to retail households to sell leisure holidays, to existing customers to sell a new rate card for a mobile service provider or to sell credit or debit cards etc. These calls are made to generate interest to promote and cross sell to an existing customer base or to complete the sales process online.
Apart from the above, the services offered by telemarketing companies in India include Telemarketing lead management, Lead Generation / Qualification of telemarketing lead lists, Decision Maker Contacts, Appointment Scheduling, Debt Collection Services, Database Selling, Market Intelligence Services, Product Promotion, Research Surveys and Polling, Customer Satisfaction, Telephone and Web Based Business Development, Up Sell/Cross Sell Campaigns, Direct Mail Follow-up, Seminar Popular.
Telemarketing companies in India formulate and follow different strategies for each of their clients to ensure optimum productivity. Before every outsourced telemarketing campaign can be commenced, there are rounds of briefing and intensive audio and video-based training to all the members in the team.
Everyone is given complete knowledge about the product to prepare them for any kind of queries from the customers. They are also familiarized with the accents and the environment of the potential customers they will be calling to ensure success of the telemarketing campaign.
India is becoming the destination of choice for offshore call centers. Large multinational companies have demonstrated their growing confidence in India as an outsourcing hub by signing multi-million-dollar, long-term contracts with trusted Indian outsourcing services.
Indian addition, what is working to foster the growth of even more telemarketing companies in India is the aid and support being received by the Indian government that has realized how the economy has been immensely uplifted by this industry.
by: Alicia
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