Industries That Need Emergency Contact

If you've ever been stuck in an elevator, you appreciate the emergency telephones required to be installed

. A large number of these telephones are used in conjunction with an answering service tasked with responding to emergency calls. This is an effective solution because the operator is in contact with the fire department, the building operator, the police department, elevator repairmen and anyone else you'd need to contact. Rather than relying on one or two servicemen answering their phones and responding to a broken elevator call, you can rest assured that a professional call center that operates twenty four hours a day is on call. It isn't something you tend to think about, but these along with countless others utilize an answering service as an emergency contact point.

Another industry where companies need emergency contact is the locksmith industry. Because so many people get locked out of their homes, apartments, or cars late at night; it is very important that locksmiths have a means of contact for them. When it is four o'clock in the morning and you're out in the weather trying to get back in your house, you would probably hire the first locksmith you could speak to. For this reason, locksmiths need an answering service that can provide around the clock emergency service. Being available like that really makes for customer satisfaction and word will spread quickly of how reliable you and your locksmith crew are. The best option is to have an emergency dispatch service answering their phone calls and certainly not voicemail.

It is also fairly common for plumbers to have an answering service as their point of emergency contact. When a pipe bursts or a toilet is overflowing at odd hours of the morning, or even in the middle of the day, the homeowner needs someone to respond as soon as humanly possible. This is where the inexperienced plumbers are separated from the experienced professionals who understand how important speedy service is for these sorts of calls. This is a very competitive and fast paced business. Those who go the extra mile and offer around the clock emergency service and advertise toll-free phone numbers that connect callers to a real human operator waiting to dispatch their call are going to earn their business.

Many law firms need emergency contact capability because if a potential client gets arrested, they are going to want someone to talk to right away. In these cases emergency contact can mean the difference between having someone as a customer and having someone annoyed that you weren't there when they needed you. An answering service with emergency contact capability works well with a toll-free number because callers have the ability to get in touch without having to pay for the call. This looks especially professional when you advertise your firm on a billboard, television commercial or other marketing materials.

There are a lot of companies that have emergency contact capability for their customers, but a growing number have them for their employees as well. This arrangement helps a lot of people manage their company or non-profit organization better because it allows them to always available when a problem arises. For large companies, you might not want to make your cell phone number openly available to just anyone. The same goes for your home number. However, with an emergency paging service or just an answering service, they will contact you in an emergencuy without the callers knowing what your telephone numbers are.

by: Nicolas DAlleva

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