Is Hosted Pbx Voip Answer To The Future Demands Of The Business

Hosted PBX VOIP is a revolutionary technology in the business communication domain that has set world standards since its inception

. It has facilitated businesses of SMBs and even made it possible for small enterprises to dream and usher itself into a Fortune 500 company. Earlier, enterprises would hire a team of technicians to look over the business while support staff monitoring its operation, maintenance and control. It would require a large monetary budget and skilled labor which made the costs too higher for small companies to afford. With Hosted PBX VOIP any enterprise can start their business with all advanced calling features at relatively low costs of installation and maintenance. Plus it does function as a virtual receptionist and even manage calls in absence of human operator with customized greetings, call divert, automatic call distribution and efficient client support 24x7 given by service providers.

Background and Perspectives

A Hosted PBX VOIP system functions as an exchange which is basically assigned the task of switching or routing calls from subscribers around the world over the internet, IP. It is available with the Public Switched Telephone Network (PSTN) and Integrated Service Digital Network (ISDN). It means that the business enterprises need not to buy or install PBX equipments and the telephone company can make use of the same switching equipments to serve multiple PBX hosting accounts.

Functions of Hosted PBX VOIP

Essentially it does four basic call processing tasks, firstly it establishes connections to make distant business calls at relative inexpensive costs maintaining voice clarity and ensuring a quality of service (QOS) to its clients, maintaining calls as per the needs of the enterprises for required time duration. Any business enterprises venturing to start up would seek for convenience, quality and budget. Hosted PBX systems let your business streamline interaction, increase efficiency with its added features and thus improve employee productivity at a very nominal cost. In addition to its basic tasks Hosted PBX systems gives a host of advanced calling features, some of which are listed below:

Auto attendant

Auto dialing

Automatic call distribution

Automatic ring back

Call accounting

Call blocking

Unified communication

Customized professional greetings

Voicemail

Dial by name/extension

Caller ID

Conference calling

Do not disturb (DND)

Call forwarding

Fax

Interactive voice response (IVR)

Music on hold

A final say on Hosted PBX VOIP systems

Small business PBX systems drastically reduce the involved costs for making distant calls and operate in international roaming at negligible costs. Hosted PBX VOIP does reduce the costs involved to the extent of 80% and is literally free from any sort of IT hassles. Tech savvy business enterprises will find the services offered that is a quality voice, convenient and easy to handle plus all advanced business calling solutions affordable for SMBs that all such facilities within budget of small enterprises. The offered services of hosted PBX systems are scalable, reliable and expandable in accordance with the business needs.

by: Adom Brown II

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