It Infrastructure Outsourcing & Industrialized It Management At Hclisd
IT infrastructure for an enterprise, traditionally
, used to be a collection of highly-specialized products (servers, racks, switches, routers, storage, cabling, software, et al) from multiple vendors all cobbled up together and managed by an army of support organizations like the systems integrator, the network integrator, the storage specialist, and many others. The data center, which housed all the gear, was the center of the IT operations, though connectivity was extended to employees through various network access mechanisms.
For large organizations, a large part of the infrastructure operations were outsourced to specialized outsourcing vendors under one of the existing models. This banked on complete handover of operations including ownership, retaining ownership but handing over operations, and many others.
The last few years has seen the emergence of various technologies that makes the hard IT assets much softer and the soft assets much more available as a service: virtualization, automation, utility computing, cloud-based infrastructure, service-oriented architecture, enterprise bus, middleware, and many others.
The overarching vision is to turn information technology assets into a utility to be available whenever and wherever. This is, in fact, similar to what Nick Carr mentions in his book The Big Switch: Rewiring the World from to Google, in which he says that information technology would be available as a utility like electricity.
Essentially, the revolution is about how information technology assets are owned, located, and delivered to the enterprise. Accordingly, the shifts one can expect are: assets would be public or commonly owned, would be located at places most convenient and economical, would be delivered as per the changing requirements of the enterprise.
Three factors would dictate this shift: efficiency (seeking the lowest cost), availability (seeking the highest availability), and scalability (ability to meet changing needs).
A few global infrastructure services vendors such as IBM, HP, Fujitsu, Unisys amongst others have already started offering infrastructure services through standardization, modularization, and automation of components that make up the service. The principles are very much similar to a modern manufacturing operation. A term that is beginning to gain ground to describe this is industrialized IT.
Though the analyst and vendor community have not yet converged on a definition for industrialized IT, the trend is growing. For example, way back in 2006, Fujitsu used the process framework called Triole to achieve industrialized IT. The framework is based on the principles followed in automobile manufacturing. A white paper on Industrialized IT using Triole states that industrialization is characterized by three factors.
They are:
Increasing standardization of components and processes, including best practices,
Selling outcome rather than content and
Continual process improvement
by: Aditya
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