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Key Factors that Contribute to the Success of any small Business

Key Factors that Contribute to the Success of any small Business


The factors that contribute to the success of any small business can be summarised into the following key areas:

Consumer support

Strong cash flow


Great products

Outstanding Human Resources

Outstanding systems and administration

Areas of improvement to be taken into account:

Cut costs

Decrease number of outlets

Change or add product lines

Change marketing strategy

Characteristics of a good Business Owner

Appoint and surround yourself with the best team that helps you in running your business.

Know the employees you manage their strengths and weaknesses.

Provide a climate in which employees are encouraged to solve problems.

Provide a climate that encourages participation in decision making.

Become a business owner who is always on the look out for better and more effective ways of improving the business.

Visualizes methods for effective performance and implement them.

Key areas to focus on

Streamlining processes, systems and procedures

Employees identifying skills gaps

Review operational strategy

When your business is not performing well here are steps you can take in solving the problems:

Identify possible causes to the problem.

Check whether new employees are trained properly to do the work

Check whether products appeal to the public

Check your marketing strategies

Check new competitors who recently entered the market

Problem solving techniques:

Problem reversal this technique looks at things backwards, inside out and upside down in other words try to solve the problem by means of unusual and illogical methods.

Create solutions by finding substitutes for your products, combining parts of the product, changing elements of your product e.g. re-packaging, re-naming, modifying and reducing or expanding the product.

Involve your employees in an ongoing creativity sessions that considers the pros and cons of a problem, forecasting and reaching an agreement on a decision until the best solution is found.

Steps for problem solving:

Define the problem e.g. sales have dropped and expenses increased.

Collect and analyse all relevant information concerning the cause of the problem.

Identify possible solutions train employees; increase marketing budget; develop new marketing strategies.

Investigate what new and old competitors are doing differently.

Involve all employees in solving the problem.

Develop and implement an action plan

Once the plan of action is in place it needs to be monitored, reviewed and evaluated this will entail:

Measuring the performance of employees


Monitoring the sales of products

Ongoing market research

Following the above guide lines will help you to attract new customers; sell more to existing customers and bring back your old customers and achieve your business success.

To learn more visit: http://www.businesslearning4life.com
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