Know the commercial business phone system for your need

Know the commercial business phone system for your need

If you are running a small business or want to set up one, you would invariably be requiring the modern small business phone systems. A proper communication system is left out from the scheme till the fag end when its absence begins to create the operational and cost control problems. This is the case with most of the small businesses that often tend to ignore the requirements of a suitable telephonic communication system. It is advisable that the business phone system shall be in place well in advance so that the problems are never encountered.

There are four main types of commercial phone systems small business from which you would be required to make a choice. These are:

1.Key systems: These are the systems which are mostly used if you have less number of employees, say less 20 or 30. These phones have a centralized unit which allows for extension calling within the organization and also preventing the others from accidentally listening to the line that is being used.

2.PBX systems: These are the more advanced systems phone systems small business having a good number of employees, say more than 50. These provide a number of advanced but standard features. These can be programmed as per the requirements of the people.

These days there is no big difference between the PBX and the key system since even the latter are now coming with some features which were earlier present in the PBX systems.

There are many variants of the modern day PBX systems as well. You have the hosted and the IP based PBX phones. Hosted PBX systems are not installed in your premises, thus obviating the need for you to maintain them. The IP based PBX systems use the voice over internet protocol for telephonic communication instead of the regular PSTN lines.

3.KSU-less phones: These find most use as small business phone systems for commercial use. In these there is no KSU or the centralized control unit. These are not permanently wired in your premises. You can remove them at will and move them from one place to the other.

4.VOIP phone systems: These are the phones which are a hot favorite of the organizations in the current times. These are essentially a means of communicating via the internet. Voice travels on the internet wires as packets of data. These phones allow the organizations to cut down on their running telephone bills, especially while calling to the foreign countries. There are essentially computer- or mobile- downloadable software programs. These come with functions like free PC-to-PC calls, video calling, conferencing, call diverting, auto-attendant and many others. These allow better call management and enable organizations to provide good customer service.

While looking for the right systems, you are required to ascertain your precise needs first. You shall even consider the option of going for refurbished Panasonic phone systems rather than buying the new ones. Ideally, a little advanced system shall be taken which will cover the anticipated needs of the future as well.

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