PBX Auto Attendant - Handles Incoming Calls Effectively
PBX Auto Attendant - Handles Incoming Calls Effectively
The PBX auto attendant is the vital component of this sophisticated phone system. It helps business offices streamline their business telecommunications in a very effective manner. The innovative PBX auto attendant handles all incoming calls efficiently and provides callers with a superior and professional communication interface.
Feature-rich Auto Attendant
The VoIP PBX auto attendant greets callers professionally using recorded customized greeting messages. It offers them a list of options to reach the person or department they want. These include dial-by-name, dial-by-department, dial-by-extension and so on. Depending on the caller's choice, calls are quickly redirected to extensions, conference rooms, call queues, mailboxes and groups. This system can manage numerous calls coming in simultaneously and routes calls without giving off line busy signals. This reliable call answering system helps you save the expenses involved in maintaining additional reception staff. The core features of the VoIP PBX auto attendant solution include:
1-to-5 digit extensions
Find-me/follow-me call forwarding
Music on transfer
Voicemail to email
Do Not Disturb mode
Fax to email
Easy to Connect to Remote Extensions
To ensure small and medium businesses round-the-clock telecommunication facilities, the PBX auto attendant performs systematic call routing even to remote extensions. The advanced find-me/follow-me call forwarding allow calls on your primary business numbers to be easily transferred to your personal landlines, cell phones or other VoIP phones assigned as extensions. This helps you to manage your business from anywhere. If all extensions are busy, calls are quickly routed to the voicemail system where callers can leave voice messages. This eliminates the possibility of missing important calls. Important benefits of the virtual PBX auto attendant system are:
Minimizes caller on-hold time
Prompt response for all incoming calls
Improves staff productivity
Saves time and money
Pick the Right Auto Attendant Package
Small and medium-sized business offices can enjoy the features of the virtual PBX auto attendant without having to invest in premise-based equipment, software packages and complex networks. The service provider maintains all the necessary equipment and offers installation, upgrades and maintenance. A reliable service provider can help you to pick the right auto attendant package, as well as help you configure and personalize to suit the specific telecommunication needs of your corporate office.