Panasonic TC L37C22

Panasonic TC L37C22

Panasonic TC L37C22

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Panasonic TC L37C22

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Customer Review:

I buy this TV to watch the World Cup in South Africa and will not disappoint. He arrived before the game, as promised, and this is very clear and easy to see. Advice and Amazon.com.

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BuyingPanasonic TC-L37C22 37-Inch 720p LCD HDTV

Serious audio problem

I've owned this TV for about 2 months -- purchased from local Video Only. It has a flaw in its HDMI firmware, which causes the audio to become severely garbled after about an hour of viewing. Panasonic acknowledges the problem, but to date, they have not been able to fix it. I downloaded and installed the updated firmware from their website, but it didn't help. They then sent me another SD card, which the TV was unable to load. My computer had no problem reading the card and copying the firmware update. They then informed me that 30 customers had seen the bogus card read error. Today they sent me a second card, which my TV was also unable to read. The file date on the firmware, which my computer can read perfectly, is two months older than the previous version. Clearly, Panasonic has serious customer support problems.

I received a message from Panasonic customer support on 07/06/2010 telling me that the "card read error" I was receiving meant that I had already installed the firmware update. He went on to say that, since I had installed the update, I no longer had the audio problem. I still have the audio problem and after calling the rep a dozen or more times, he has never gotten back to me.

I will update this review when and if Panasonic fixes this problem.

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