Reference Guide To Selling Hp Business Service Management Solutions Exam

HP2-N31 exam also commonly recognized as Selling HP Business Service Management Solutions exam is a part of HP ExpertONE Certification Program

. This exam is associated with the following Hewlett Packard ExpertONE certifications.

HP Sales Certified Information Technology IT Operations Management 2012

HP Sales Certified - HP Business Service Management Solutions

Concepts and Objectives

This exam measures the skills and aptitude of an individual in developing value propositions, which concentrate on clients business challenges through profound knowledge of comprehensive working features and capabilities of Hewlett Packards Information Technology IT functional Management Solutions. This also includes the expertise over creating opportunities for vending of solution through specific sales approach according to the industrial environment.

Ideal Aspirant

This exam is strictly restricted to individuals with following job roles.

Partners Hewlett Packard

Employees Hewlett Packard

Sales Professional Hewlett Packard

Channel Partner Sales Hewlett Packard

Course Outline

Comprehensive Explication of what is proper business value of the BSM Business Service Management solution

Explanation of typical market drivers

Description of business challenges this also includes related consequences and considerations.

Explanation of key features offered through BSM Solution

Description of differentiators and solutions to weight the value of the BSM suite

Explication of Solution Centers

Detailed information of products, which are supporting Business Service Management

How to recognize the targeted Personals

Questioning revealing the real requirements and handling of objection

Analysis of Market

Analysis of competition

How to deliver an effective solution according to the requirements of customer BSM engagement.

Questionnaire and Scoring

Questionnaire contains fifty to fifty five questions.

Questions will present multiple choice and requires a single response or multiple replies.

Time duration for the exam is approximate seventy five minutes.

Aspirant scoring seventy percent or higher marks are measured as passed.

This exam is available in English language only.

This is a proctored exam.

Registration Process

Registration for this course is available at Pearson VUE Testing Center.

It is also accessible from The Hewlett Packard Learning Centre or Hewlett Packards ExpertONE site.

The testing center administering the exam will collect the exam fee and it may vary from one place to another.

Contact Information

Please contact Hewlett Packard ExpertONE or Hewlett Packard Learning Center for any further details. www.hp.com/go/certifications

Preparation Tips

Following courses are available and recommended training courses for the preparation this exam.

Accessing Code for this Course 00659862

Title of the Course How to Sell HP Business Service Management Series 100

Course Details Course is presented by Hewlett Packard. It is a class room instructor led training course.

Accessing Code for this Course 00671901

Title of the Course How to Sell - Partner Sales Certification Training Series 100 & 200 Business Service Management

Course Details Course is presented by Hewlett Packard. It is a class room instructor led training course.

by: Colleen S. Lee

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