Resolving Employee Tensions

Resolving Employee Tensions

Resolving Employee Tensions

One of the things that every business must be careful about is having any tensions between employees. This drives a wedge between employees, making the office an unbearable place in which to work. As a result, productivity suffers and morale takes a huge dip. Without a doubt, you ignore problems between employees at your own peril, and not only will their drive to work and productivity take a tumble, the problem will also extend to other people and, if you don't take action right away, you run the risk of being thought of as a manager who doesn't care about the employees.

Teamwork in the workplace is an important factor that drives people to work hard and work well with everybody else, and it is something that you should continuously foster and nurture. It is not enough for you to focus on boosting your profits, tapping potential leaders, and encouraging developing a knowledge of finance for non-financial managers. Investing in your employees' skills is a good thing, sure, but you also have to make sure that they are all able to work together; there's no point in having a team of highly skilled and knowledgeable workers who just can't stand one another.

You can start by sitting down and talking to both the parties involved. Most people would recommend talking to them separately, but you can imagine how this can set the stage for a sort of he said-she said, my-word-against-his situation. By talking to them together, you make way for them to resolve their differences face to face.

Of course, throughout this dialogue, you should remember not to take sides. Hear out both sides and work out a compromise that would allow them to do their work peacefully even if they have to deal with one another. Stress that your goal is to not turn them into friends, but to be civil and effective employees, and highlight how their rift is tearing the department apart and striking against productivity.

As a manager, it is definitely up to you to identify and respond immediately to any tensions in the workplace. Make sure that you don't distance yourself from everyone else and that you are always monitoring things so that you can easily recognize when trouble is brewing and when it's time for you to step in. An aware manager is someone who knows how important teamwork in the workplace is, and being one makes sure that you are guaranteeing your department's continued success.

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