While undertaking the six sigma project it is of utmost importance to have the right team and the right approach towards the processes to make it a success. In essence sig sigma projects are about quality improvement be it in the production, marketing, finance or HR. If an organization is really serious about getting quality improvement then six sigma is surely the path that you can follow.
For real success one has to be very particular about selecting the right project and the right people in the team who will be working for the success of that project. While choosing a project there are certain guidelines that have to be followed.
The main criteria would of course be choosing a project that should boost your business returns and revenue a great deal. Revenue and returns would surely be boosted once the defects are removed but one should vie for the maximum increase in revenues and it is only possible if you choose a process that is most loss making and the improvements in that will cause a major spurt in the revenue earning.
Choose a plan that will simplify the complex processes of the business and make the employees comfortable while using those processes. Selection of employees forming a part of the six sigma team forms a very important part as they will be able to gauge the comfort of all the employees once the process is introduced all across the organization.
There has to be a time frame to complete the project and measure its success in numbers. Three to six months is the optimum time frame to complete a project. The Project must show clearly the ROI that is the Return on Investment to convince the shareholders of the utility of the six sigma project.
One can even undertake surveys from the top management or from the employees about the problems and defects of the organization that are proving to be a hindrance in the profit making of the organization and can be removed with the help of six sigma techniques.
Keep your customers in mind while implementing a six sigma project. Listen to the voice of the customer as they are the most crucial part of the whole process. Be on the look out to WOW your customers and incorporate strategies in your six sigma project to have your customers the feel of importance.
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