Sales Force Automation Gets The Job Done In Half The Time
CEOs of every company dreams of making it to the top
. Being the head, he leads his key people. They work as a body with many parts that function differently but synchronized to reach a common goal that is beneficial to everyone involved. All make it a point to become better at what they do, use the best devices and come up with ideas that will further strengthen the company, stabilize its market share, and keep their clientele happy.A good CEO knows what to invest on to maximize the potentials of its products or services and the people behind it. He devises intelligent strategies with the best values. CRM or customer relationship management is a plan that a company puts into effect to organize and achieve reciprocally active influence on its existing and would be clients. CRM software aims to provide a more effective and efficient pre-sales and post sales activities.
It is a developed technology that systematizes not only sales activities but also marketing, customer service, technical support, field service among others. It is basically an information system that balances business goals with the needs and requirements of the customers. CRM improves the growth, advantage and profitability of a company. The system gives insights and data that will help to make more precise forecasts and campaigns, attract new clients, and retain the existing ones.
What are the advantages of CRM?
1. high quality customer service
2. efficiency
3. lowers cost
4. aids in decision making
5. automation
6. increase revenues
7. comprehensive info storage
Sales force automation or SFA is one specialty that this software contains. It helps the sales people focus on making more sales by identifying profit opportunities. A single navigation screen gives all the info necessary to create and email quotes, make and check invoices, find out origin of sales leads etc. They access and make use of an important tool that level up the sales pipeline. Clients requests are attended to in a matter of minutes. Top management can monitor and have immediate visibility on the stages of each transaction knowing whos working on it and what else needs to be done. Appropriating necessary action at the right time is an integral part of excellent customer service. Work becomes easier and less complex. SFA makes your sales people work smarter. Much more is accomplished in half the time.
SFA can contribute on the following:
1. Sales Management assists in more accurate projections, increase productivity, close more transactions, update lead origins
2. Sales calendars schedule activities and to do , set reminders, record completed tasks, for one person or for the entire team
3. Quotes and Proposals with just a click, a generic or a special quote is made facilitating for a quicker sales process
4. MS office integration compatible with MS office applications
The results of sales force automation is worth every penny invested on it. High technology software like this can intimidate at first but gets right to the heart of the business achieving favorable results. Sales professionals acknowledge the assistance they get from this software help them reach the numbers. They get to concentrate, stress is alleviated and the job is well done.
by: Elissa Joyce