Sap Business One Technology Consulting Recovering Unsuccessful Customizations

Generic ERP software implementation is not necessary technology oriented in the sense

that on the phase one you probably do not need programming or integration mapping with external system. Initial implementation often includes software installation, simple data conversion and user training. The work is typically done by the same organization which sold you licenses. Now you are in production and need the next step. You are approaching your sales rep and realize that they are not interested to help you with customization. It is kind of surprise. But lets think about the reasons and try to give you recommendations. For easy reading we will compose this paper in FAQ style:

Q. Our original reseller is not interested in taking software development project

A. Lets review local consulting firm potential interests. First of all they are getting software margins and this is why they are so active in finding new customers. In order to sell they have to pay for expensive sales representatives and sales engineers. Second portion of the revenue is risk free generic initial implementation covered by functional consultants who might do also part time Sales engineering job. Programming project by its nature has higher risk and often command lower hourly rates (probably due to the fact that consultant doesnt often goes onsite and works remotely). Plus not every customer needs custom coding and full time coder position might be not feasible from the profitability side

Q. Then what are our options?

A. Lets talk about technology consulting firm business model. These folks do not sell initial licenses as major revenue source. This means that they do not have to pay salaries to Sales Engineers and Functional consultants. Instead they host large groups of experienced programmers who are loaded with fulltime SAP B1 oriented software development duties. When consultant is doing 80% of user training and only 20% of coding then the second activity might include such risks as learning curve increasing the risk of failure. When coder is doing just what the name of the profession means then risk is lower. So we recommend you to switch provider and pick technology savvy people

Q. As far as we know there is nobody around who is doing advanced software development for Business One. And by the way we are located in small business metro where even functional training is available from couple of local companies

A. Consider switching to somebody who is service nationwide ERP programming market. Coders do not need to be onsite to do the job. There are such remote technologies as web sessions, remote desktop connections and VPN to open the list

Q. Our software development project failed as we figured out that developer was in initial learning curve with SAP BO Software Development Kit. We would like to switch to somebody who is experienced. What are our steps?

A. First of all be sure that you own source code because if you dont then new programmer has to start from scratches. Second recommendation is to check references and be sure that specialist has expertise

Q. We have Project Profitability report designed in Crystal. The problem is that it works 80% of the time but other 20% it produces annoying duplicate rows and due to that incorrect summaries. We spent so much money and time but we still cannot trust this report

A. This is sad story. There are designers who are perfect in graphics and fonts but who are not familiar with SQL. Our opinion is simple and it says that before you open CR Designer the job should be already done and tested in SQL View or Stored Procedure which should become the base for the report

Please call us 1-866-304-3265, 1-269-605-4904 (for international customers, where our representative pick up the phone in St. Joseph, MI call center). help@efaru.com. We have local presence in Chicagoland, Southern California, Atlanta, South West Michigan and Houston and Dallas areas of Texas. We serve customers USA, Canada, Mexico and Brazil nationwide and internationally via web sessions and phone conferences (Skype is welcomed). Our consultants speak English, Spanish, Portuguese, Russian and Chinese. We feature our expertise is in International Business. We provide second opinion in SB1 data migration, customization and reporting

by: Andrew Karasev

POST COMMENT

Double Sided Business Cards Everything You Need To Know About Business Card Printing Tools Beyond Online Accounting To Organize Your Business Spending To Succeed In Business, Find A Niche At Home Business Ideas That Can Always Be Profitable For Any Person How This Ultrasonic Flowmeter Can Give Support To Your Business Short And Simple Works For Businesses 5 Most Effective Holiday Marketing Ideas For Your Online Business Several Types Of Business Wear For Men Promotional Laser Pens: Crafting Your Edge In Business Promotional Key Chains Are Perfect For Small Businesses Leed Impacting American Business Is Pinterest Right For Your Business?