Still Using Office 2003? How Do You Get Help?

Microsoft Office 2003 is a very diverse program since it contains so many different elements

, from word processing to mail management. And since it is so diverse it can be somewhat difficult to learn to use all of it in a reasonable amount of time. Also, if youre using Office 2003 and you have an immediate problem youll need to find a way to get help on the spot.

So what kind of options are there for getting help for Office 2003? There have been many books published about Office 2003 so for $30-35 and you can pick up one of these and use it to find answers to your questions. You can also go to one of the many forums and blog sites that cover Office 2003 and look for help there. These methods have some disadvantages, however.

Books usually contain a great deal of information but it is sometimes difficult to either find exactly what you want or to relate what youre reading to what you see on the screen. Also, many people just dont like to read that much anymore and want faster solutions to their problems. The forums that exist, a number of them run by Microsoft, can be helpful but only if you can either find a thread that contains the same question youre looking for an answer to, or if you start a thread and someone responds right away to your question. This method is really rather hit or miss, however, and if you want instant results you will almost certainly be disappointed.

The best way to get Office 2003 help would be to have the help content right on your computer and indexed properly so that you can get the information you want instantly. Also, the best medium for displaying the help would be video. Reading through complicated and often poorly written help texts is something that we have probably all done before and it can be very frustrating. Watching a clear, easy-to-follow video would be a much easier way to get the information you need.

Videos that guide you through each step of the way and that are well-indexed would be the ideal way to get instant help and would also appeal to people today more who, as mentioned above, are more apt to want to watch a video than read an article. It would be especially useful if you owned a company and had a number of employees that needed to learn more about Office 2003. Having your employees simply watch short, well-produced videos to learn how to use Office 2003, or any program for that matter, would greatly simplify your training procedures as well as save a lot of money.

Theres no doubt that software training and help in the future will be done with extensive use of videos. Its just a question of finding the right company that has the video content that you need as well as the right programming to be able to deliver the help information quickly and easily to the user.

by: Tom Aitkins

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