Tech Effects Bottom Line For Small Businesses
In today's day and age of fast developing technologies
, it is hard to imagine living a comfortable life without basic technologies like cellular phones or wireless modems. Technology, no matter how small, really has changed everything about how we carry out even the smallest of chores and duties in our every day lives. Imagining even losing just one of these advantages is horrific to ponder.
Tech developments are typically introduced into our lives in an attempt to help us be better versions of ourselves. To demonstrate the point, imagine a motel. A simple reservations CRM database allows them to schedule all of the hotel rooms. This is a lot more complicated than it sounds.
Imagine a small hotel with three floors, and just fifteen rooms per floor.
Now, make sure to multiply that by 365 days in each year, and now you have over 16,000 variables, and this mammoth number would get bigger when we factor in the names of each client.
Double booking hurts the reputation of the hotel, and in today's era of social media, this type of error is unforgivable.
So without even adding the 16,000+ individual names to the equation, there are already 16,425 things that can go wrong.
After you factor in the suites, the beach front views, and the non-smoking rooms, that little program is managing over 120,000 variables and simply giving you a blank spot to type in the details and it takes care of the rest, and bang, a hotel is now profitable instead of bleeding cash for under booking or bleeding customers for overbooking.
Also, take into consideration basic airport limo service. Although one would think that it is a relatively simple operation, it is very complicated. First lets talk about a limo service fleet of 90 vehicles.
Then, add to the fact that an individual driver can do 2 rides every 90 minutes by picking a passenger up at his house, dropping him off at the airport where he picks up an arriving passenger and takes him back to the residential area and repeats.
Now we have to multiply those variables by 3 for a place like the bay area where there are 3 major airports, and then by 40 for the different major airlines at each airport.
After you tally up late departures and late arrivals, there are quite a few numbers that have to be managed. In fact, nearly 200,000 things can go wrong after you count the variables, and these numbers reflect only a single moderately busy day!
Truthfully, even this kind of thing can be figured out very fast with the assistance of very crude technologies. Satellite feeds from the FAA integrate with almost any reservations database and provide a flow of constant flight updates. In addition to that information, tracking chips in the vehicles display on a giant plasma screen TV of all the major freeways showing who is where, and where they are going. This allows the monitoring team to be aware of all late and early arriving flights, all traffic accidents, and anything else.
This allows the dispatch team to simply maintain contact with each driver and play tetras with the rides and make it all fit into one nicely arranged and very profitable day.
Isn't technology beautiful?
by: Cisco Narciso
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