Technology Bundles- More Than Meets the Eyes

Technology Bundles- More Than Meets the Eyes

Today, communications technology is all about bundles. This is not only a good way to get a decent discount from your telecommunications and internet provider, it's also a smart way to get better service, overall.

Many communications companies are offering telephone, cell phone, television, and high speed internet bundles. In fact, every major cable, phone, and satellite television company offers bundled technology packages. This includes Qwest. The advantage for the provider are numerous, and include the ability to better service and troubleshoot a problem because all of the products are theirs.

These technologies are often highly integrated on the provider side, which means that a glitch in one could have an effect on others. As an example, high speed DSL internet is delivered to your home over the same lines that also deliver your home phone service. Filters have to be placed on each phone so that the internet portion of the signal is removed from the voice part of the signal. The technology is rock solid, but you can see how a problem with one could potentially cause a problem with the other.

When all of your products and services come from a single service provider like Qwest, it's much easier for them to pinpoint the problem. For any customers with bundled technology, this is a clear advantage. For starters, you only need to call one company for customer or technical support. A problem with one of your products could be a system-wide problem, and of course your service provider will know this immediately and can advise you as such.

Conversely, if you have home phone service from one provider, high speed internet from another, and premium home television service from yet a third provider, it literally could be anyone's guess at the problem or issue, and often one company could try to blame the other. This can be very frustrating for end users, even if it's clear to see how three separate products from three separate providers could actually be lending to the problem. However, at the time of technical support this is obviously no consolation.

In addition to get better overall customer and technical support from a single provider of services, there's also the fact that bundled services are cheaper than ala carte. Companies like Qwest offer substantial discounts for putting all of your services on their care, and that's something that everyone should be able to get behind, particularly in this struggling economy.

When you have bundled services from a single provider, you get one statement each month. No more remembering which provider gets paid for what service on what day of the month. You simply deal with one convenient statement for all of your services, due on one day each month. Talk about time savings! Who couldn't use more time?

For the best in customer service and technical support, product performance and integration, and overall price, a technology bundle from Qwest is just the ticket!

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