Telephones For Business Use; What Are The Best Options?
With so many options out there to choose from
, it can be daunting when trying to decide on the best business telephone system for your company. First of all it is important to narrow down your search by deciding some key functions which you would like the system to perform. Every business has different needs and it is important to ensure that the features of your new phone system are in accordance with your specific company requirements.
A common thing which will affect most businesses is the need for more than one phone, therefore a requirement for a company network which connects them all. A multiline system, involves a phone line which can be accessed from various different stations. These systems are either private branch exchanges or key systems. In a private branch exchange system the calls can be directed to the desired station via dialling a set number. In a key system the calls are controlled manually by the user.
Another feature which would be useful for many businesses is a voicemail system, allowing for messages to be left and picked up at a later time. As well as these common functions, there are many other elements which you may wish to consider for your company. For businesses that work within the field of customer service, some great options are voice automated systems, call log and call record functions.
These systems operate on the traditional Public switched telephone network (PSTN) however in recent years many businesses have been opting for new VoIP systems. These work in a similar way to the other systems but calls are made via the internet. It is no surprise that these systems are becoming increasingly popular as they have a number of great benefits. The call rates are cheaper and the set up and infrastructure costs are also less expensive.
They also provide a great medium for culminating different tasks and communication means in a business. As they work via the internet the phones can be connected to printers and computers within the network. They also provide a medium for video and conference calls.
Another benefit of VoIP systems is that the network is extremely secure due to the fact that the data is broken down during transmission. As long as the broadband connection is good, the phone calls will be of the same quality as with a normal landline system.
VoIP systems offer some great benefits for businesses and more information into different features can be found by searching online.