Cost effectiveness is the major reason for the unexpected growth of call center services in India
. However, the country boasts several other attributes that support successful execution of call center outsourcing operations. Here are some of the most important features of India as an outsourcing destination:
Large educated workforce: India has the one of the largest number of qualified, tech-savvy and skilled professionals. At InSO International Call Center, we strive to hire the best industry experts to deliver high quality services.
English-speaking population: India has the second largest English-speaking population after the US. We train our executive for a natural US accent and conduct rigorous training on how to interact with customers.
Time zone: India is approximately 11 hours ahead of the US time zone. By outsourcing call center services to India, western countries can enjoy 24x7 customer support services.
Call centers in India offer a range of services including:
Inbound call center services
Answering service
Order taking service
Customer service
Inquiry handling
Technical support service
Help desk support
Outbound call center services
Appointment setting services
Outbound telemarketing services
Sales & email marketing
Lead generation services
Mortgage lead generation
Email follow up
Voice broadcasting services
Telemarketing survey solution
Direct response services
Billing and collection services
With over 10 years of experience, InSO is the industry leader in providing call center services to international clients. Contact our executives through the phone or email to receive free quotes for our call center services. Alternatively, you can fill the customer query form available on the Home Page. Visit here www.inso.us