VOIP PBX Systems for Beginners

As mentioned, VOIP telephone systems provide all the same capabilities of a traditional

PSTN phone systems, yet they do not cost as much to implement and run. Voice mail, caller ID, call forwarding, auto attendant, and follow me call forwarding are all present. Voice mail and email may now become synonymous when voice recorded emails are transcribed to email for easy reading. Local phone numbers and toll free numbers are provided with most VOIP PBX system.

Open standards allow for customisation and flexibility of the VOIP PBX system. Open standards allow proprietary technology to be built into the system to protect the corporations from security breaches. An organisation also has the option of installing hybrid systems that can drive other office devices such as payment systems and analog fax machines.

Companies in a rapid growqth spell are choosing VOIP systems due to the portability of the technology and shallow learning curve for users. A switch is connected to the router and Local Area Network (LAN). With a VoIP system, the phone is connected to the switch so that the user can connect to their recipient. This installation process is easy and adding a phone line is simple. Employees may use their number whether they are home or at the office.

For small companies of 5 employees or less, 90 kbits per second transmission is necessary for each phone line. A more extensive network may be needed for companies with more than 100 employees. A general PBX system works by converting circuit switched outputs that originate from the PBX system into IP packets. The IP packets transferred to T1 or T3 broadband lines through a router. To use this type of system, most companies must secure business broadband internet to support multiple calls with no interruptions.

Minimal initial investment is needed for an organisation that wants to invest in a VOIP phone network. Small companies may spend under $1,000 for the system. Larger organisations will have to spend more. The unique aspect of VOIP PBX is that each conversation can be easily recorded and transcribed to text because every conversation is digitized. For future use, conversations can be recorded and eiother stored on a hard drive or burnt onto a CD-R or DVD.

Mitel offers businesses several Mitel VOIP PBX systems that can accommodate businesses as small as 30, as well as, businesses with 60,000 users. These particular phone systems have multiple features. In fact, most have over 500 features available on the phone. Some of the features include auto attendant, ACD, unified messaging and wireless gateway. Wireless handsets are also available. Like a lot of VoIP systems, Mitel systems can be easily scaled up if needed, as well as being easy to install and maintain.

VOIP PBX Systems for Beginners

By: Jenwa

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