What Does Voip Technology Have To Offer Businesses?
VoIP stands for Voice over Internet Protocol and this technology enables the user
to make calls using their internet line instead of the traditional phone line. As long as you have a good broadband connection then the quality of the calls should really be no different to that of a traditional landline call. In the home a VoIP line can save you money on calls but business use is where VoIP technology has really taken off and there are a number of reasons for this.
Cost savings
Aside from savings on local and international phone calls, which can sometimes be free if you are not fully utilising an existing broadband connection, the business will also make savings on reduced infrastructure costs because all devices (computers, phones etc.) are operating over the same network. Handsets can be multifunctional and can connect easily with your computers so there are fewer individual devices required and lower maintenance costs.
Flexibility
A VoIP line offers mobility that a traditional landline cannot. A VoIP phone can be moved from one location to another and plugged in anywhere there is a good broadband connection. This is a very useful feature if you travel regularly or need to move offices, as changing phone numbers can sometimes be a costly and complex task. A mobile phone that comes with a dual mode has the ability to automatically switch between an internal Wi-Fi connection and an external cellular network without ending a call, again giving the user potential cost savings on calls.
Multi-functional
Many VoIP handsets make full use of their ability to connect to the internet. Aside from offering free or cheap calls you can also send emails and instant messaging. Some handsets even come with a camera and a screen for video conferencing. The range of services can vary greatly so you can select a model that has been tailored to your needs. These are all tools that are incredibly useful and valuable to the modern business.
Synchronised
Using a variety of devices and technology a business can sometimes struggle to ensure that everything operates in sync. If you choose an internet network for all of your communication needs you can rest assured that all systems will be compatible and have the ability to easily connect to one another. This could also save your business a lot of time if there are certain processes that are often repeated unnecessarily.
All in all, VoIP is a powerful tool that can be utilised in businesses of all sizes.